Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,558 Reviews)
Open Ratings Snapshot
Rating breakdown 25,558 reviews
5 Stars
21,962
4 Stars
3,094
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,914 out of 24,426
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Easy to use!
on June 29, 2024
Posted by: Tiff80
from LA
Recently purchased due to hurricane season and living in the South. 2 days after receiving we lost power and after 4 hours of no power we decided to give it a trial run. This was way easier to use then our previous one. No yanking on pull chords or having to prime and throttle things; literally just push a button and live the duel fuel option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great purchase
on June 29, 2024
Posted by: JSD010
from Louisiana
After year unreliable power, we bit the bullet and decided to purchase this for our 2000sq ft house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid
on June 29, 2024
Posted by: Hurricaneready!
from West Monroe, LA
A very Solid sturdy unit! Remote start soooo handy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
New Generator
on June 29, 2024
Posted by: LYS71
from Cameron, N.C.
Loved the dual fuel options and remote control and peace of mind it gives for power outages
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well built!
on June 29, 2024
Posted by: Mark52
from Cocoa, Florida
I just purchased the unit in prep of hurricane season in Florida.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
GREAT
on June 29, 2024
Posted by: wildthing
from TX
WORKS LIKE A CHARM so happy with this . would recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
A lemon??
on June 29, 2024
Posted by: Johnathan0000
from Maine
Worked good out of the box. Doesn't charge it's own battery. If the battery dies the starter stays engaged untill it smokes itself out. Tried to pull start and it pulls HARD. I'm a grown man and it back pulled me into it and the insides of the recoil EXPLODED! Brittle plastic all over. Left us with no genny till we can figure out the warranty. Back to the small predator genny walking on cords with no potable water.
I'll update this review after we hear From the warranty department.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy start and powerful!
on June 29, 2024
Posted by: Kenny G
from Poplar Bluff, MO
Bought this since our local coop tends to go down when possums enter their power stations. Seems like it doesn't take much for the power to go out, so this purchase gives us piece of mind. Having an electrician get my house ready to plug this into.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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