Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,338 Reviews)
Rating breakdown 25,338 reviews
5 Stars
21,776
4 Stars
3,068
3 Stars
263
2 Stars
74
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,264)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
This is a great Generator!
on September 5, 2025
Posted by: CefGil
from Miami
This thing has a bunch of features that I love specially the electric starter, you don't have to mess with the choke it's automatic.I hooke it up to the propane and all I have to do is touch the button and start it the first time I'm very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
GREAT PRODUCT
on November 2, 2025
Posted by: DAN/MAN
from Georgia
THE PRODUCT IS A LITTLE LOUD, AND HARD TO START SOMETIME. BUT OVERALL IT IS A GREAT PRODUCT.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Gas and Propane Fuel
on December 25, 2025
Posted by: HotRod98A
from Ontario,Ohio
I purchased this Generator for Emergency backup for our Home. Only ran for break- in at present time! Very confident that this Model will more than enough meet our needs in an Emergency'
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Took it out of Fox , it don’t stay running
on January 24, 2026
Posted by: Generator2026
from Ri
I just opened it , followed all instructions, it started but won’t stay running
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
3
Just ok
on January 26, 2026
Posted by: ECJX
from Mint Hill, NC
In opening the package and putting it together, the unit did not start. I have been charging the battery with the cord that was provided for two days. Even after two days of charging it still is not starting.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, January 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just as I had hoped
on February 14, 2026
Posted by: Jon 1966
from Asheville NC
As expected....good instructions, started right off after adding oil that was provided and fuel. Haven't used yet, but its ready when its needed
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on March 7, 2026
Posted by: Hodapper
from Arkansas
Just purchased and the generator was easy to setup. Unbox, install the wheels and stabilizers, add oil, push the start button and all was running great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator WGen9500DF
on June 12, 2020
Posted by: Eddie60
from Miami, FL
This is best Generator I ever have since I live in Florida for the last 42 years I have been thru many catastrophic hurricanes including hurricane Andrew and I never own a generator that was capable of running my entire house included my 5 ton central a/c unit, refrigerator, and basic lighting with no problems, is true that my water heater and dryer are natural gas but still a big load , I’m really impressed of the performance of this generator from Westinghouse the WGen9500DF, it came in a pallet in perfect condition within a few minutes I was able to rigged with the wheels, oil, connect the battery , the propane gas tank and make a test run, I use the remote control which is very convenient and run at the 2nd try right out the box, it run wonderful and strong, I let it warm up for a few minutes and did a load test in my house connecting one load at a time, the first time all the house except the central ac , including my 1 hp pool pump, and them did a second test, the 1st load was my central A/C (new 5 Ton Rheem 16 SEER ) and them I add the rest of the house circuits one by one except the pool pump because was really unnecessary, the generator runs great , I check the voltage 242 volts, frequency 60 Hz , normal temperature, let it run for about an hour and run extraordinarily great , at the end I let it run for a few minutes with no load for a cool down, I have no plan to run in emergency the central A/C since I have 2 windows portable ac units of 5000 btus each for two bedrooms and a portable 12000 btus to cool down the common areas at day time but I can included the rest of the house including the pool, and a 1/2 hp sump pump , so feeling that I’m ready for this coming hurricane season knowing that I have a generator is capable to run all my basic electrical loads in the house. I’m very happy with my new Westinghouse generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com