Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,338 Reviews)
Rating breakdown 25,338 reviews
5 Stars
21,776
4 Stars
3,068
3 Stars
263
2 Stars
74
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,264)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Very Happy
on January 6, 2025
Posted by: Five S
from Texas
So far, I'm very impressed with my new 9500DFc generator. I just finally got an electrician to complete the wiring into my breaker box. We unpacked the generator, and it fired right up. Run very smooth and powered my entire house. We're so impressed and it gives us the peace of mind.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
CO sensor problem
on January 16, 2025
Posted by: Egrx150
I bought this a couple months ago. It started when it was new however, now two months later, it will not start due to a CO lockout.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 24, 2025
Hi,
We’re sorry to hear about the issues you’re facing with your generator. Our technical support team is ready to assist and will work quickly to resolve the problem. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and we’ll help you diagnose and address the issue.
Thanks,
Sydney, Westinghouse
We’re sorry to hear about the issues you’re facing with your generator. Our technical support team is ready to assist and will work quickly to resolve the problem. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and we’ll help you diagnose and address the issue.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Rated as the best bang for the buck
on January 17, 2025
Posted by: Anonymous
from Buxton Maine
I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 24, 2025
Hi,
We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution.
Thanks,
Sydney, Westinghouse
We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Started right up
on January 19, 2025
Posted by: Bbow0783
from Houston, Tx
Bought this back in July, still runs great. Easy
To assemble, too
To assemble, too
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Finally needed it!
on January 20, 2025
Posted by: slingblade
from South Carolina
Yes I know this may be a little late, but...I purchased this generator in 11/2023. Did not even start it up once I brought it home. Then a year later and Helene hit the area I live in. Unboxed it, filled up the oil, charged the battery, put gas in, and she fired right up. She ran for nine days straight and I also had to switch it over to propane for a period also. It was a lifesaver indeed. I have all the confidence in Westinghouse craftsmanship and quality.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great to have when the power goes out. .
on February 8, 2025
Posted by: sbesher
from Fredericktown Mo.
I'm extremely happy a with this purchase. With all the searching before I purchased. This model would always come up to the top of me list.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Normal living , grid out 4 days
on March 5, 2025
Posted by: Wvz 1491
from Stewartsville VA
Last ice storm knocked out power for 6 full days, ended up traveling 75 miles to hotel after second day ( freezing )
This time we were prepared ! Purchased a Westinghouse 9500DFc. So glad we did, this last storm / flood no power 4 days….no problem ! Hit the remote start and lights , heat, water and yes TV internet lights.
Even had neighbors stay over 2 nites.
Best investment you can make.
Oh and two fuel gave us confidence that we could last 10 days !!
This time we were prepared ! Purchased a Westinghouse 9500DFc. So glad we did, this last storm / flood no power 4 days….no problem ! Hit the remote start and lights , heat, water and yes TV internet lights.
Even had neighbors stay over 2 nites.
Best investment you can make.
Oh and two fuel gave us confidence that we could last 10 days !!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 9500 Generator
on March 5, 2025
Posted by: johnetta
from North bend, WA
This is a great generator. It is so easy to start and run.
I would buy it again.
I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com