Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
Worked widen tested. Didn’t work when needed.
on July 9, 2024
Posted by: Salles
from Katy, TX
Generator didn’t start/run on gas when needed after power outage caused by hurricane Beryl.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 10, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
I had purchased this for emergency use and that came with Beryl. I use an interlock and 50 amp inlet. We were able to power our A/C (whole house) two refrigerators and a deep freeze. As well as the room and bathroom we slept in.
We started on propane and then when it became apparent we’d be out for awhile switched over to gas. I filled the tank around 8pm and when I went out at 3:30 it still had more than half a tank. All in all in 24 hrs we burned 1/3rd of a 40lb propane tank and about 5-6 gallons of gas. It’s not the quietest of generators, matter of fact you can hear it throughout the house and I’m sure the neighbors house too. Purchased it in 21 first used Yesterday, worked great it’s a great purchase for something you hope to never use. Interlocks are affordable as are inlets. Have an electrician install them and you’re good to go with this genset.
This generator was purchased in June 2024. I set it up today and it started on the first attempt. I am so pleased with this purchase especially the remote electric start.
We live in the southeast and it being very hurricane season with a preseason named storm we tested out our old generator and it was no longer of the living so we did our research and decided what we wanted on a new unit and went with the WGen9500DF the remote start works from our house to our shed (my husband tested the distance as husband's do) he has it wired in the shed and he can turn it on from the living room and the bedroom so no matter where we are when the power goes out (as long as the remote isn't lost) we will have almost instant power.
I wired my house with a 50amp generator inlet box and this generator is perfect for handling my ceiling fans, interior outlets, refrigerators, TV, and my a/c. I'm sure I can turn off my a/c and run the hot water heater for a couple of hours, turn that breaker off, and use the dryer if needed before turning the a/c back on. Perfect power for my 960 sq. ft. double wide mobile home in Florida. The biggest issue I always have where I am located, is extended power outages with hurricanes. This generator is the answer. Very pleased with my trial runs with both LP gas and gasoline. Love the dual fuel option!
I just bought this generator about a month ago and it’s been sitting and just waiting for the power to go out again so I can put it to work. But so for I don’t have any problems with it.
i bought it online on 7/6/2024came in to my home on 7/9/2024 and it was it great shape easy to put on the few parts like wheels and legs add oil that was provided about 30 mins hooked up propane fired right up very pleased with it