Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,400 Reviews)
Rating breakdown 25,400 reviews
5 Stars
21,831
4 Stars
3,074
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,810 out of
24,318)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
EVEN MY WIFE CAN USE IT
on November 24, 2025
Posted by: Dr. Eyes
from Appalachia
I made my wife run through the process of checking oil, fuel, starting, stopping and stowing the generator. She was amazed at how easy it was! She was especially excited about the key fob. No need to even go outside in the storm, she can start the generator from inside.
We haven't done more than a few test runs yet, but as they say, winter is coming......
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I did use it yet but it looks promising
on November 24, 2025
Posted by: Miketampa123346
from Tampa FL
I did not use since I bought it. The quality looks good and it seems promising
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
LESS THAN POOR! DON'T BUY THIS GENERATOR!
on November 24, 2025
Posted by: Scott P.
from Whiting, Maine
This is the most unreliable generator ever! It never starts, especially when you need it. I would never recommend a Westinghouse generator to anyone. This is the worst piece of equipment I have ever purchased in my life. Not worth 5 cents. Can't believe this company hasn't gone out of business. Very, very unhappy with the failure to work when we have no power. It is crazy that I spent this much money and it simply will not work when you need it when the power is out. Terrible product. I had a Generac before this and it ran for over 20 years. Very discouraged with this piece of junk. It will cost more to get it fixed than it is worth.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 28, 2025
Hi Scott,
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration and inconvenience this generator has caused, especially during outages when you depend on it most. This is not the performance we want for any customer. We’d really like the opportunity to help. Please contact us at westinghousevip@wpowereq.com with your unit information and any previous case details so our team can review the issue and determine the best path forward. We want to make this right and ensure you have a generator you can rely on. Thank you again for your feedback, we appreciate the chance to assist you.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration and inconvenience this generator has caused, especially during outages when you depend on it most. This is not the performance we want for any customer. We’d really like the opportunity to help. Please contact us at westinghousevip@wpowereq.com with your unit information and any previous case details so our team can review the issue and determine the best path forward. We want to make this right and ensure you have a generator you can rely on. Thank you again for your feedback, we appreciate the chance to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
too soon?
on November 23, 2025
Posted by: trip4stox
Its kind of early to tell. First impression is great, but...
Written by a customer while visiting westinghouse.com
Customer Rating
5
love it
on November 22, 2025
Posted by: smichik1970
works great love it best generator yet very happy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Another great product
on November 20, 2025
Posted by: SamPags
from Georgia
this is my second generator. I have the portable version and out of thr box the big generator I just got fired up on the first go. Attaching the wheels was easy and even though it weighs over 200 pounds it’s manageable to move with the handle. This one will be used to run my inverter in the house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on November 19, 2025
Posted by: MF Cattle
from Altus, Ok
Great item with excellent features including remote start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power house
on November 19, 2025
Posted by: DDJ7
from NorthEast, Ohio
I've only had to use it a few times but I'm glad I have it on hand when needed. I've really only used the Propane option to fuel it as I don't want any gasoline to get stagnant in between uses, but I've been impressed for how long it will run on a simple bottle of propane that I swap from my grill as needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com