Just recieved yesterday. Easy unpacking, minor assembly, added oil and had it up and running in less than 1 hour. Ran for two hours with a light load on it to start break in process. Started right up and ran flawlessly at 14 degrees F. I'm actually looking forward to our next power outage.
This is the best product I have ever bought. It kept my home warm when I lost power for a few weeks in the winter. I am so glad my son bought it for me. I am 74 and this generator is awesome. I recommend this product to anyone that wants a product that works great.
I bought this a week ago and used it once and the push start button doesn’t work. It’s also extremely loud
Response from westinghouse.comBy eComm, December 11, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about your WGen9500DF not working. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.