Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,338 Reviews)
Rating breakdown 25,338 reviews
5 Stars
21,776
4 Stars
3,068
3 Stars
263
2 Stars
74
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,264)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
Don't trust your life or your family to this item
on July 16, 2024
Posted by: Snodgrass1975
from Spring, Texas
I bought this item Saturday July 6th 2024. I got it and did a break in period on Sunday. Hurricane Beryl came in on on Monday July 8th. The generator worked just fine for the first 4 hours. Then I heard a shift in the sound of the generator and I lost the power to the 2 fans and refrigerator I had running off of it. The generator still runs, it doesn't give any electrical power though. It will occasionally com back and let some power through for 5 or 10 minutes. When it loses power the LED screen goes black and it trips the GFCI outlets. I have tried to get support from the website. I have heard nothing from them in over a week.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 16, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT GENERATOR AND EASY TO USE
on July 18, 2024
Posted by: Daver R
from Bradenton Florida
I purchased a Westinghouse 9500 Dual Fuel Generator and love it. The instruction manual made it very easy to set up. This generator has a lot of nice features including a remote start that I can use from inside the house. I am using propane for the fuel and it starts immediately and runs smoothly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
great generator
on July 19, 2024
Posted by: mangoman
from naples fl
this is such a great piece of equipment, well built, reliable, quiet, and powerful
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Peace of Mind
on July 21, 2024
Posted by: Luker
from Whitehouse Station, NJ
I bought this generator after losing power for days after any storm that comes through or area. The 9500DFc will power up all the necessary home infrastructure required. Nice features and solid design with remote start makes this generator a dependable unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good price and powerful generator
on July 25, 2024
Posted by: LV84
from Texas
I did many search and compare various brands of generator such as : Westinghouse, Firman, Champion, Cummins. Finally, I picked WESTINGHOUSE. This brand offer good price with high performance. Outlets are made sturdy, furthermore it is built with many features. The noise of level is acceptable (~75db) at 20feet away.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
No More Power Outages!
on August 1, 2024
Posted by: ldgoff
I bought this in late July, and opted, since it was transfer switch ready, to install it, so I purchased a 15FT 50 Amp Generator Extension Cord and Power Inlet Box Combo Kit with Locking Connector, and the generator interlock device. Yesterday, I received the generator and today it is running. It powers everything in the house, including two A/C units!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Best Option for your Money / Quality Top Rated Gen
on August 5, 2024
Posted by: brianjoho
from Alabama
I recently purchased the Westinghouse Generator and I must say, it has exceeded my expectations in terms of performance and reliability. This generator has become an essential part of my household, providing a seamless power backup solution during unexpected outages or when I'm on outdoor adventures.
First and foremost, the Westinghouse Generator boasts an impressive power output. With its robust engine, it effortlessly handles the power demands of my home appliances, including refrigerators, air conditioners, and even power tools. I never have to worry about overloading the generator as it consistently delivers a stable power supply.
One of the standout features of this generator is its fuel efficiency. The Westinghouse Generator is designed to maximize fuel consumption, allowing me to enjoy extended runtimes without constantly refueling. This not only saves me money but also ensures uninterrupted power supply during extended power outages.
The generator's ease of use is another aspect that I appreciate. The intuitive control panel provides clear instructions and allows me to easily monitor the generator's performance. Starting the generator is a breeze, thanks to the electric push-button start feature. Additionally, the generator's compact design and built-in wheels make it highly portable, enabling me to take it on camping trips or outdoor events without any hassle.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse Wgen9500DF
on August 6, 2024
Posted by: Regla S.
from Hawthorne, FL
This is my second generator and I'm getting older so I thought that by having a push start it would make it easer to get it going. I also love that I can use 2 types of fuel. This is one of the assets to my house. Cant wait to use it. Although it is a little heavy to move, I'm planing on making a place close to my connection to the house so I can maintain it dry and not have to move it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com