Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,553 Reviews)
Rating breakdown 25,553 reviews
5 Stars
21,959
4 Stars
3,093
3 Stars
266
2 Stars
76
1 Star
159
98%of customers recommend this product.
(
23,911 out of
24,423)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Solid and Dependable power generation
on July 25, 2024
Posted by: Switchman11
from Texas
Used this product during a 3-1/2 day power outage here in Houston and this WGen9500
performed like a stud!.
performed like a stud!.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on July 25, 2024
Posted by: Rod2024
from Louisiana
Just came in and was packaged well. It did what they said it would do. More to come after hurricane season .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great generator
on July 25, 2024
Posted by: Cindy 2
from mount enterprise,tx
starts great..A little louder than I had hoped. Love the electric start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on July 25, 2024
Posted by: hicks76
from FL
We ordered this for the upcoming storm season. Easy to assemble, easy to use, and it looks great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 25, 2024
Posted by: Lynne70
from Spring, Texas
I am happy that i made this purchase. Last month we lost power and my neighbors and friends who had generators recommended Westinghouse generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Just In Time
on July 25, 2024
Posted by: Magee
from Humble, Tx
After Hurricane Beryl, we decided to purchase a generator. No power for 6 days was the main reason for the purchase. We want to ensure our family will not go without the next time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on July 25, 2024
Posted by: Rick321
from Shortsville, NY
I bought this a few weeks ago and can't wait for the first power outage. It started right up and ran smoothly and quietly. It was bigger than I had thought but I guess that this is needed for the power it puts out
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good features and output for the price
on July 24, 2024
Posted by: Anonymous
Pros:
-electric start, remote start (not all that useful IMO, but it's there if you want it)
-trickle charger for the battery
-50A output, which is hard to find in this size/price range
-dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way
-voltages are bang on, 240 and 120V both +/- 0.4V
-electric start, remote start (not all that useful IMO, but it's there if you want it)
-trickle charger for the battery
-50A output, which is hard to find in this size/price range
-dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way
-voltages are bang on, 240 and 120V both +/- 0.4V
Cons:
-heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some.
-my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that.
-nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power.
-heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some.
-my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that.
-nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power.
All in all, definitely worth a buy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com