Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great Features Easy Operation
on October 14, 2024
Posted by: CH56
from Lincolnton NC
I bought this generation after a power outage recently. The generator appears well built and is extremely easy to operate and start. The push start and included fob is great which my wife really likes. I compared several other bands and settled on the 9500 Westing house based on features and price.
First use was perfect. Powered entire 2000sq ft home including AC. We didn't turn all items on, but it seemed like it could handle most everything. Started nicely and hummed for 15hrs until power luckily came back up. Highly recommend this unit.
Comes with everything you need to get it going. Wheel kit, oil, detailed O&M manual, and cover. 50 amp plug...enough for anything residential and light commercial. Starts fantastic! I am in the power generation business and highly recommend this unit for portable power.
I bought this last month and have already put it to use. It is a great generator and powers everything I need it to in my home. So glad I went with this brand. The features alone are worth the spend!
I did extensive research and liked the Westinghouse brand. Read lots of reviews. New out of the box, started up and ran perfectly for a few hours. Then just stopped working. Determined that the battery is not charging during use. Note, as of writing this review, I have not yet contacted Westinghouse support. I will update an amend my review as things change.
We just got it 2 days ago its got lots of features we purchased it an can't wait to use it...it's loaded with great features an the name Westinghouse means quality...
Purchased this generator as a replacement for my aging Coleman 5000 watt. After six hours this generator made a horrible noise and the rocker arm broke. Not much help during the aftermath of Milton
Response from westinghouse.comBy eComm, October 14, 2024
Hi,
Thank you for your purchase and for sharing your feedback. We’re sorry to hear about the issues you’ve experienced, especially during such a crucial time. We truly appreciate your patience and want to assure you that we are committed to resolving this to your satisfaction. Please contact us at westinghousevip@wpowereq.com, and we will prioritize getting this matter resolved as quickly as possible.