Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great Buy
on October 14, 2024
Posted by: Gregg0127
from Madison, AL
I bought this a few weeks ago and am very pleased with it. Was very easy to assemble as only the wheels needed put on and the feet. Started it up and tested it out and works great. Relatively quiet from what I was expecting.
I purchased item and worked great on every yearly test, maintenance run. Hurricane Milton approaching and went to prepare and would not start neither fuel nor propane. All systems checks and still nothing.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 15, 2024
Hi,
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear you’re facing issues with your unit, and we truly appreciate you bringing this to our attention. Your satisfaction is our priority, and we are committed to resolving this for you. If you haven’t already, please contact our support team at support@wpowereq.com or 1-855-944-3571, and we’ll be happy to assist you.
We purchased this after Hurricane Helene. Wish we had purchased prior. This is an excellent generator. Great quality. Love that it has dual fuel/propane.
I bought this for use during hurricane-induced power outages in Louisiana. Had our first trial after Hurricane Francene hit, but did not have time to have an electrician set-up a 50 amp hook-up to the whole house. Used it only for less than 24 hours with only power cords to refrigerators and a freezer. Worked fine. Since then have had a trial test with a 50 amp cord to the house main breaker, after electricians installed an interlock with an additional 125 amp breaker. This generator successfully power all 20 amp systems along with one of the two house air conditioners. Very pleased with these results.