Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,399 Reviews)
Rating breakdown 25,399 reviews
5 Stars
21,830
4 Stars
3,074
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,809 out of
24,317)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great and great reviews.
on January 27, 2026
Posted by: Hero102
from Kentucky
I bought this today. Runs good. Easy start. Easy assembly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The mercedes of generators
on January 27, 2026
Posted by: Jose the mailman
from Gastonia, north carolina
Bought this generator for the fact that I was tired of not Habib electric power whenever severe storms rolled by, all i took was one look at this amazingly built machine and i had to get bit! This thing is exactly how I described on the title, THE MERCEDES OF GENERATORS! Look nowhere else, if you want the peace of mind in knowing you will have power to the entire house while running all essential appliances when storms knock out the power grid then take heed and take action!! Thank you westinghouse for this amazing build, this machine is absolutely beautiful and performs just as I thought. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features. Live alone, so easy to use.
on January 27, 2026
Posted by: Janice45
from North Cariina
Bought in the summer of 2025. First use I January, w2026
Written by a customer while visiting westinghouse.com
Customer Rating
5
Most Features for the Money!
on January 27, 2026
Posted by: Milby
from Nashville,Indiana
I was a Propane distributor for many years and I am going to permanently plumb propane to the unit. It will be a fixed installation next to my house, observing all safety codes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
On the fence
on January 26, 2026
Posted by: Ksw35
from Houston, TX
Have had the generator for 1.5 yrs. Never used it only crank it every few months to make sure it works. When to crank it and it is leaking gas and the service light is on. So on the fence about what I think u til I see what yhis warranty going to do for me.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, January 28, 2026
Hi,
We’re sorry to hear about the fuel leak and service light you’re experiencing. We understand how concerning this can be and appreciate you taking the time to maintain the unit. Our customer service team can help review your warranty coverage and assist with next steps to address the issue. Please reach out to us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can work toward a resolution.
Thanks,
We’re sorry to hear about the fuel leak and service light you’re experiencing. We understand how concerning this can be and appreciate you taking the time to maintain the unit. Our customer service team can help review your warranty coverage and assist with next steps to address the issue. Please reach out to us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can work toward a resolution.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on January 26, 2026
Posted by: Nick1998
from Wv
I love that it has a start button and a remote. You can either use propane, natural gas or gas. It’s easy to move around with the wheels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and purchase
on January 26, 2026
Posted by: Slonefamily
from Livingston,Texas
So happy that we purchased this unit. Exceeded our expectations.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Just ok
on January 26, 2026
Posted by: ECJX
from Mint Hill, NC
In opening the package and putting it together, the unit did not start. I have been charging the battery with the cord that was provided for two days. Even after two days of charging it still is not starting.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, January 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com