Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
on February 7, 2026
Posted by: John Harris
from Bells tn
I think I’ve already registered this, but my remote worked when I bought it, but I had a stored in my shop got it out. This ice storm to use couldn’t get the remote to work so replace the batteries tried reprogramming it to the generator was still no luck so now I’m asking for a replacement remote fobe
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, February 10, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Easy to use and move around. I am 80 years old and needed a generator that will start with a push of a button Used over the last 2 plus weeks with ice and snow here in Kentucky. Has been sitting outside in cold temperatures and starts every time.
Texas grandma here: purchased after '21 Snowmageddon. Sat in the box to Jan 2026. Easy to assemble. Moved from shop to house with some effort but doable. Tested with my propane and would not start. Charged the battery and voila! It started. The ice storm hit and power went out. Generator worked great. Ez to switch propane tanks and electric start. So great we are getting the electrical system updated to eliminate extension cords and plumb into our propane tank. We were able to run vital plugs and keep our wood pellet stove going.