Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,338 Reviews)
Rating breakdown 25,338 reviews
5 Stars
21,776
4 Stars
3,068
3 Stars
263
2 Stars
74
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,264)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great and great reviews.
on January 27, 2026
Posted by: Hero102
from Kentucky
I bought this today. Runs good. Easy start. Easy assembly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great, at first.
on January 28, 2026
Posted by: Munrus
from Brandenburg, KY
Bought WGen9500DF in early April of '25, it was great initially on both propane and gas. Fast forward to this past weekend when we lost power during the winter storm and it would NOT start in gasoline mode, never even tried to fire, it would crank but not start !! The gas was treated so "bad gas" should not be the issue. Luckily it would run on LP but I had very little of it on hand.
Response from westinghouse.comBy Sydney, Westinghouse, January 28, 2026
Hi,
We’re sorry to hear about the trouble you experienced during the outage, especially in a winter storm when dependable power is critical. While we’re glad the unit was able to run on propane, we understand how frustrating it is that it would not start with gasoline. Our customer service team can help troubleshoot or arrange service to resolve this. Please contact us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can assist further.
Thanks,
We’re sorry to hear about the trouble you experienced during the outage, especially in a winter storm when dependable power is critical. While we’re glad the unit was able to run on propane, we understand how frustrating it is that it would not start with gasoline. Our customer service team can help troubleshoot or arrange service to resolve this. Please contact us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can assist further.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works like a champ
on January 28, 2026
Posted by: Rusher
from Arkadelphia Arkansas
Bought this before the ice storm. Works great. I also bought a flat cord (different brand) to go under the door. Love the remote!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Finally a generator I can start
on January 28, 2026
Posted by: Mincarma
from South Carolina
Just got this in, assembled and running today. I can start it myself (older person who couldn’t start her much older generator). So far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lots of features
on January 29, 2026
Posted by: TLewis2026
from Mississippi
Runs great. My 2nd one and this one is a little quieter. No issues and I’m powering my house with it on the 50amp. Lp and Gas work great. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Satisfied
on January 29, 2026
Posted by: Skipper20
from Augusta, GA
I recently bought this and I'm completely satisfied
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use right out of the box.
on January 29, 2026
Posted by: Mikey4
Bought it for the snow storms here in the Atlanta area. Worked great out of the box.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on January 29, 2026
Posted by: Dcraven
Just getting it setup for coming storm, looks great. Just what I am needing !
Written by a customer while visiting westinghouse.com