Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,340 Reviews)
Rating breakdown 25,340 reviews
5 Stars
21,777
4 Stars
3,068
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,265)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Nice
on July 24, 2025
Posted by: chris12
from Iowa
Got it unboxed and there are a lot of features so lots to learn
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine
on July 25, 2025
Posted by: Bubba's
from Fort Worth Texas
Great machine I highly recommend it to anyone in the market for generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellence
on July 25, 2025
Posted by: Good4u
from NC
This generator cranks right up & I love dual fuel options with the remote start fob. It’s an excellent product with solid construction. Its primary use will be a household back up power supply.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
DIY Hurricane Mitigation
on July 25, 2025
Posted by: AtomicProf
from Houston, TX
I live in southeast Texas, where we are no strangers to hurricanes.I looked into all of my options to maintain power when the grid goes down. This dual fuel generator (and an electrical input on my house’s breaker box) was the most cost-effective way to not lose my refrigerator and freezer, as well as be able to power simple devices and portable air conditioner units, all while my neighbors are in the dark.
Product has been easy to use, reliable, and effective. Glad I got it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Successful first test run
on July 25, 2025
Posted by: GylesM
from Florida
Purchased this generator to have backup power during storm related power outages. I've only given it a test run under no-load so far, but it started up flawlessly and sounded fairly quiet for its size.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won’t light up nor start
on July 25, 2025
Posted by: Home Generator Redryder
from Everett, Wa
Was happy with it but now won’t light start light nor start
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at support@wpowereq.com or 1-855-944-3571, so we can help resolve this.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at support@wpowereq.com or 1-855-944-3571, so we can help resolve this.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great user friendly
on July 25, 2025
Posted by: Juan969
from Mn
Purchased dual fuel 9500, works very good, however I didn’t receive my remote. I will be using the warranty for this issue. I hope they take care of this matter, I have read other reviews and they seem to take care of it in a timely fashion.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great So Far
on July 26, 2025
Posted by: CapeTom
from Cape Canaveral, FL
I just received the generator this morning. I connected it to a tank of propane, connected the battery and it started right up. I used both the remote control and the push to start button. It has a pull cord but I haven't tried that yet. It also comes with a charger to keep the battery ready to go.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com