Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,340 Reviews)
Rating breakdown 25,340 reviews
5 Stars
21,777
4 Stars
3,068
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,265)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Solid First Impressions
on June 27, 2025
Posted by: ahawk
from Michigan
We haven’t had to use the generator in a real outage yet, but so far we’re really happy with it. It started right up during testing, runs smoothly, and is surprisingly easy to move around. Setup was straightforward, and it looks well-built. Confident it’ll be a reliable backup when we need it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
all around generator to replace my 20 year old gen
on June 28, 2025
Posted by: mike 87
from hauppauge
good generator for replacing my old 20 year standby unit
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
So far so goo
on June 28, 2025
Posted by: Willowbeast
from Philadelphia
Needed a new backup generator after my 20 year-old snap on generator died. I’ve had no problem so far.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator!
on June 28, 2025
Posted by: James.T
from Oakhurst, TX
This generator is amazing! I switched to the Westinghouse from my old generator which could hardly run one thing at a time and the new Westinghouse can run pretty much my entire home. Love the push button and remote start, it makes everything sooo much easier.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Was very easy to start
on June 28, 2025
Posted by: Fred1234327976549927364
from Columbia
I'm very happy with the product works efficiently.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
The Westinghouse model wgen9500df is well built
on June 29, 2025
Posted by: Dude123@
from Pittsburgh
I bought this last week and used it. It gives me peace of mind for power outages
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great quality, runs great!!!
on June 29, 2025
Posted by: Power Equipment
from Virginia
Just bought it looking forward to using it started it runs good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
WORKED GREAT FOR 5 HOURS
on June 29, 2025
Posted by: TEST PILOT
from Greensboro, NC
Initially generator worked as expected. After the 5 hour break in, starter does not engage but the engine starts using the pull start feature. Now I will need to file a warranty claim (-1 star) and transport this heavy generator to and from an authorized dealer (-1 star). I expected better reliability from Westinghouse. This would be a great generator if it did not fail after 5 hours of operation.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 3, 2025
Hi,
Thank you for your feedback, and we're sorry to hear about the issue you are encountering with your unit. We completely understand how frustrating this must be for you. We’d like to help make this right. Please reach out to us at westinghousevip@wpowereq.com with your case number or details, and we’ll do our best to assist you through the warranty process and explore possible options to minimize the hassle. Thank you again for bringing this to our attention.
Thanks,
Sydney, Westinghouse
Thank you for your feedback, and we're sorry to hear about the issue you are encountering with your unit. We completely understand how frustrating this must be for you. We’d like to help make this right. Please reach out to us at westinghousevip@wpowereq.com with your case number or details, and we’ll do our best to assist you through the warranty process and explore possible options to minimize the hassle. Thank you again for bringing this to our attention.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com