Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,543 Reviews)
Rating breakdown 25,543 reviews
5 Stars
21,950
4 Stars
3,093
3 Stars
266
2 Stars
76
1 Star
158
98%of customers recommend this product.
(
23,905 out of
24,417)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
I love the electric start
on November 19, 2020
Posted by: Chadbuck
from Ringwood New Jersey
This was a great investment. It powers my whole house with the 50 amp plug
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Fantastic, but...
on November 19, 2020
Posted by: Russiet
from Wolfeboro, NH
You cannot use it as a standby generator. The RUN switch cannot be left in the run position with the motor off. If you do, the battery will run down. In the run position I'm told that a trickle charger should not be used.
The big reason why I bought this was to avoid having to trudge outside in the middle of as snow storm to get it started. Granted, it then is just the flick of a switch and a push of a button, but I'm telling you, the snow and ice storms around here will require full winter garb before getting to the generator.
On top of that, I'm recently disabled, leaving my wife to this task. Both she & I thought it was going to be started from inside. Major disappointment.
Theoretically, I could hard wire a leg of the run switch to inside the house. Then I could control it all from inside. But, I'm sure Westinghouse will consider this a violation of sorts, and void the warranty.
I'm having an electrician out to the house to get his opinion.
What it comes down to is this: Why have a remote start key fob if you need to go to the generator first in order to use it?
Now the good stuff. Once it's running and hooked into our transfer switch, it powers along without a hiccup. Well pump comes on, and the motor doesn't even hint at strain. The unit, for its weight, is relatively easy to roll around. Controls, outside of above mentioned obstacles, are well laid out and easy to understand. Dual Fuel. Ahhhh, very nice. In the future I will be running on a dedicated propane tank, but for now I'm on gasoline.
The same electrician will be installing a service interrupt automatic transfer switch to replace my manual transfer switch. This is going to be great, once I figure a way around the fact that this generator can't be left in the power-up ready position. It is not a stand-by generator if you have to stand by it to make it run. What good is a remote start remote start if you have to walk to the generator first?.
I'd like to see any one argue against that if you were in my shape. I can barely walk at this point.
The big reason why I bought this was to avoid having to trudge outside in the middle of as snow storm to get it started. Granted, it then is just the flick of a switch and a push of a button, but I'm telling you, the snow and ice storms around here will require full winter garb before getting to the generator.
On top of that, I'm recently disabled, leaving my wife to this task. Both she & I thought it was going to be started from inside. Major disappointment.
Theoretically, I could hard wire a leg of the run switch to inside the house. Then I could control it all from inside. But, I'm sure Westinghouse will consider this a violation of sorts, and void the warranty.
I'm having an electrician out to the house to get his opinion.
What it comes down to is this: Why have a remote start key fob if you need to go to the generator first in order to use it?
Now the good stuff. Once it's running and hooked into our transfer switch, it powers along without a hiccup. Well pump comes on, and the motor doesn't even hint at strain. The unit, for its weight, is relatively easy to roll around. Controls, outside of above mentioned obstacles, are well laid out and easy to understand. Dual Fuel. Ahhhh, very nice. In the future I will be running on a dedicated propane tank, but for now I'm on gasoline.
The same electrician will be installing a service interrupt automatic transfer switch to replace my manual transfer switch. This is going to be great, once I figure a way around the fact that this generator can't be left in the power-up ready position. It is not a stand-by generator if you have to stand by it to make it run. What good is a remote start remote start if you have to walk to the generator first?.
I'd like to see any one argue against that if you were in my shape. I can barely walk at this point.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Problem Solver
on November 19, 2020
Posted by: All Smiles
from Stockholm, N.J.
The WGen9500DF is what I've been looking for to power my whole house during power outages. The dual fuel versatility, ease of mobility and remote start feature were key factors in my decision to purchase. Great value for the money!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
VERY Well Equipped and Started right up!
on November 19, 2020
Posted by: genny06471_
from North Branford, CT
Hi just bought this unit fired it up immediately. Came with spark plug remover, oil, funnel, battery charger for 110 outlet and comprehensive manual. Definitely recommending. Seems like a great unit for the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Value
on November 19, 2020
Posted by: AYNR
from Glastonbury, CT
Rather than installing a whole home generator, this generator can power most of what we would need for a fraction of the cost with little to no hassle.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well & generates power!
on November 19, 2020
Posted by: Captain Ed
from Monroe WA
I bought this because we live in an area of frequent power outages. This will provide power when the power is out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on November 19, 2020
Posted by: Kb207
from Maine
Just got it. So far so good. I have high hopes for it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EASY SET UP AND START UP.
on November 19, 2020
Posted by: WoodguyRob
from Pomfret CT
Bought the WGen9500DF to replace my old under powered generator. It arrived in good shape and was able to install wheels, fill the oil in a few minutes. Very easy set up. Connected it to my propane tank and she started immediately and is not as loud as my old generator. Very pleased with this unit. I'm buying another one for a second home on our property.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com