I bought this generator for my father to hook up to his house transfer switch. After a lot of searches and reviews on other generators, decided on this model for the output wattage and its dual fuel capability. I traveled to see my father this weekend and got a chance to unbox the generator and try it out. Easy to setup and runs great. Haven't had a lot of time to use so time will tell. So far, my father is very happy with this generator.
There are only two issues I have with the generator:
1. The first problem is not with Westinghouse or the generator itself, the problem is with the shipping company that delivered the generator to my father. During shipping the freight company must have used a fork lift to move the generator or they dropped the generator on its end. When I unboxed the generator, I noticed that the frame on the left side wheel end was bent or dimpled in and the powder coating paint was cracked at the bend in several places. Also, the left wheel is tilted slightly inward due to the frame being bent. It is not bad to where it affects any movement or operation, it is just cosmetic and I wouldn't even consider sending it back for that. I took some flat black paint to touch up the paint chips.
2. The second issue I noticed is with the LP regulator orange protective cap and lanyard. When the generator was assembled, the technician who assembled it, cross-threaded the cap to where it was very tight to remove and the plastic cap threads are now worn out. Also the tech tightened the cap lanyard attaching screw to the frame too tight to where it ripped out a side of the plastic lanyard attaching screw hole.
Weown a Westinghouse 7500 generator purchased previously. Works so well I am going to use it for my shop and purchased the 9500DF as an upgrade for my house. These generators are extremely efficient and reliable. Supplied all the power we needed during an 11 day power outage. We were quite comfortable the whole time. Not true for our neighbors. Ended up, the two neighbors on either sid of us were so impressed, they each bough a Westinghouse generator. One a 7500, the other a 9500DF. Love Westinghouse.
Westinghouse has been building Generators for a LOOONG time. they have had plenty of time to work the kinks out. Some of the newer names I don't feel I can trust the quality, especially something like a generator which can be so vital when needed... I would hate to be sitting in the dark with an Off Brand wishing I had bought the best! Love the Keyfob... just wish they had auto sensing power outtage without having to by the portable transfer switch.