I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 24, 2025
Hi,
We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution.
I just bought this dual power generator and it appears to be excellent quality and easy to set up to get it ready to use. It would have been nice had it come with at least one power cord, but I'll just have to purchase one separately. I would have given it 5 stars had it had a power cord.