Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Best packaged equipment/very easy to assemble
on February 6, 2025
Posted by: LINUS T
from CANTON,GA.
Assembly and start up by manual instruction went well. This product seems to be well built. It started up instantly with gas, but stumbled for about 15 seconds on propane before smoothing out. With less than 30 minutes on machine I am very pleased. I have not connected to house yet but soon I hope.
Some improvement over time but essentially it won’t start if you've had it running, then have to turn it off for some reason then restart. Otherwise it runs.
i bought 4 months ago. was working fine but not starting now
I would recommend this to a friend!
Response from westinghouse.comBy eComm, February 7, 2025
Hi,
Thank you for your review. We're sorry to hear about the issues you are experiencing with your unit. Thank you for bringing this to our attention. Please know that we are committed to ensuring that your unit operates to your satisfaction. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we will do our best to get this addressed as quickly as possible.
I bought this unit to give my wife piece of mind. No need for pull start as we are both senior citizens and don’t have the strength to deal with a pull start.All hard wired in and here is to hoping we never have to use it. Thanx for the fast and easy delivery.