Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Well Pleased.
on August 23, 2021
Posted by: Oldtimer Lee
from Central North Carolina
I was worried after hearing so many problems about damage during shipment. My generator arrived, in a box that was strapped to a pallet. No damage at all. Everything from bolts to oil were well packed inside the box. Our local propane company will be running the line, tomorrow, to connect it directly to our bulk tank. Appreciate the security this represents as we are nearing peak hurricane season
I bought this generator about a week ago so have not run the unit yet. Four issues out of the box and it is brand new. 1.When I went to install the wheels. The axle for one wheel would not go through the axle bracket because there was a metal burr sticking out. I used a dremel tool with a grinder bit to remove the burr. 2. When I went to install the feet, the one had metal fragments in the threads. A pick was able to remove the fragments. 3. The instructions indicated a remote but it was not in the accessories box as indicated. I found the remote attached to the manual start pull chord. 4. When I went online to register the generator, the submit button did not work. It was necessary to call customer support and they registered the generator. Hopefully the generator works better.