I just recently purchased this generator to use as a backup power source for my home. After doing multiple and careful reviews. I talked to a local installer and decided this would take care of this need. Upon receiving the product it was exactly as advertised and packaged very well. It required very little work on my part to get it up and going. I hope we do not need this in and emergency but feel very comfortable if it does.
Bought this generator after Hurricane Ian as I live in SW Florida. I bought a slightly smaller one but after seeing this in stock I returned it and got this one. Duel fuel which is great so I can switch if gas is scarce
Assembly and start up by manual instruction went well. This product seems to be well built. It started up instantly with gas, but stumbled for about 15 seconds on propane before smoothing out. With less than 30 minutes on machine I am very pleased. I have not connected to house yet but soon I hope.
Some improvement over time but essentially it won’t start if you've had it running, then have to turn it off for some reason then restart. Otherwise it runs.
i bought 4 months ago. was working fine but not starting now
I would recommend this to a friend!
Response from westinghouse.comBy eComm, February 7, 2025
Hi,
Thank you for your review. We're sorry to hear about the issues you are experiencing with your unit. Thank you for bringing this to our attention. Please know that we are committed to ensuring that your unit operates to your satisfaction. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we will do our best to get this addressed as quickly as possible.