Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,360 Reviews)
Rating breakdown 25,360 reviews
5 Stars
21,795
4 Stars
3,070
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,775 out of
24,283)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Propane a plus
on January 19, 2024
Posted by: Medtech323
from Hermitage, Arkansas
I live in a small town where our only fuel is gasoline with ethanol. The closest non-ethanol fuel is an hour away. Our old generator had constant carb. problems from poor fuel quality. With this generator using propane we have no issues. No more draining the gas tank, fuel additives or replacing the carb. We just hook up a bottle and go. So easy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
No More Sleepless Nights
on January 19, 2024
Posted by: Drumsticks
from Ambler, PA
Frequent and sustained Power Failures in Eastern Pennsylvania required decisive action. In particular, I needed a Generator that is reliable and easy to use in order to provide emergency power to my Sump Pump. The ability to add on additional appliances was also important, but the Sump issue was becoming the Center of My Universe. The WGen9500DF seems to have all the attributes I need, and more.
It arrived perfectly boxed and undamaged. I was already aware due to other reviews, that the engine oil that ships with the unit was not quite a sufficient quantity to fill the oil reserve, so I did purchase additional oil before I could test and use the Generator. The Generator is a heavy monster (200+ lbs). In order to put the wheels and peg legs on prior to filling it with oil/gas and making it moveable, you really need to have a second person to help lift it. The actual process of putting the legs and wheels on is very straightforward, but without additional help, there was no way a 67 year old woman was going to accomplish it. So its important to factor that in as a critical step in finalizing use of the Generator.... don't wait for the emergency.
The battery connection plug seemed a little tough for me to squeeze together because I was squeemish about bending anything and it didn't exactly glide in as easily as I expected, so an extra strong push is required. The oil descrepancy between the amount shipped and what is eventually required is a bit disconcerting because you are cautioned about overfilling the oil reserve, so you have to ease your measure of additional oil by constantly using the dipstick.
Finally, I poured some, but not a lot, of gas into the tank to give the WGen a test run. After turning the fuel selector to "Gasoline", moving the fuel tank valve to ON, Pushing the battery switch to ON, I hit REMOTE START. The Gen tried 3 times to turn over but didn't. So I shut everything off thinking maybe I was too timid about the amount of gasoline in it. I added some more gas. Reset all my start buttons. And the WGen started right up. The outside temperature was about 19 degrees at the time, so that might not have helped either.
The Generator ran like a charm, so I let it go for about 5 minutes to circulate everything. I did not hook any loads onto it at this time.
For me, this is the kind of purchase where I hope I don't have to use it that often since its strictly for emergency power backup, and not recreational use. However, the Push
Button Electric Start is already worth the price of admission since pulling recoil starts is becoming very difficult. I also don't think the noise level is excessive, but there's been so many Generators running in the area lately, perhaps I have become immune to the sound.
Button Electric Start is already worth the price of admission since pulling recoil starts is becoming very difficult. I also don't think the noise level is excessive, but there's been so many Generators running in the area lately, perhaps I have become immune to the sound.
So far, I am very pleased with my purchase, and think it was relatively easy to get the WGen ready for action from a person not too familiar with engines.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generators, Great Customer Service/Warranty
on January 19, 2024
Posted by: Scott77s
from Yukon, Oklahoma
This is my third Westinghouse Generator and they have all done fantastic and when needed, the Customer Service was great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great
on January 19, 2024
Posted by: Qball
from Suimmerfield, NC
This was easy to assemble. I am using it as a backup generator for my home. We lost power for over 6 hours and it performed perfectly
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on January 19, 2024
Posted by: MikeSz
from OKC, OK
I'm glad that I purchased this product. it is a life saver.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine!
on January 19, 2024
Posted by: Bob2677
from Ontario
Easy to set up easy to move around very convenient.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
works as advertised!
on January 19, 2024
Posted by: WVU97
so far so good. came highly recommended from a friend that's had it for years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 9500dfc Generator
on January 19, 2024
Posted by: Chief207
from Florida
Great investment! I have friends who own this and can’t speak more highly about its performance. Duel fuel and electric start are great features of this model. Started right up and powered most of my home perfectly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com