Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,360 Reviews)
Rating breakdown 25,360 reviews
5 Stars
21,795
4 Stars
3,070
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,775 out of
24,283)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
First emergency and it is failing
on January 17, 2024
Posted by: Tombiehn
from Lebanon, oregon
I have had this for 2 years. Before last night wild have given it 5 stars.
Power went out, cranked it up abs worked great....for about 5 hours. Now 7 hours later, it has died 3 times... when it runs, the unit intermittently generates electricity. 38 degrees outside....53 in my house because my "great" generator used 6 to 8 times camping, is not doing it's job, the first time it was a necessity. I can't even run my coffee maker. It is frustrating and my household......8 including a pregnant woman and a 10 month old....are cold.....NOT HAPPY
Power went out, cranked it up abs worked great....for about 5 hours. Now 7 hours later, it has died 3 times... when it runs, the unit intermittently generates electricity. 38 degrees outside....53 in my house because my "great" generator used 6 to 8 times camping, is not doing it's job, the first time it was a necessity. I can't even run my coffee maker. It is frustrating and my household......8 including a pregnant woman and a 10 month old....are cold.....NOT HAPPY
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 18, 2024
Hi,
We are sincerely sorry to hear about the challenges you've faced with your generator during a critical time. We recognize the urgency of your situation, and we appreciate your patience and understanding as we work to resolve this matter for you. Your feedback is invaluable, and we are committed to making sure your experience with our product meets the high standards we aim to uphold. Please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
We are sincerely sorry to hear about the challenges you've faced with your generator during a critical time. We recognize the urgency of your situation, and we appreciate your patience and understanding as we work to resolve this matter for you. Your feedback is invaluable, and we are committed to making sure your experience with our product meets the high standards we aim to uphold. Please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks to be a well built generator.
on January 17, 2024
Posted by: Whitley
from NC
I purchased this a week ago and it seems to be doing OK so far. I have not had to use it thank goodness.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on January 17, 2024
Posted by: Mikedcardod
from Excelsior Springs MO
I bought a few days ago in a major snow/cold event and am so happy with the performance.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on January 17, 2024
Posted by: Chuck25
from Blythewood,SC
Well packaged. Easy setup. Fired right up. Now, with a little luck, I won't ever REALLY need it. It will just be a handy thing to have around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Starts and runs great!
on January 17, 2024
Posted by: BillMG
from Austin Texas
After adding oil to prep, the generator started on the first push of the button. It continued to start and run easily during the 5+ hour break-in period. The User Manual is also much better than what I have seen from other generators. I am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen9500df
on January 17, 2024
Posted by: Agustinobambino
from Houston Texas
Great purchase. Works amazing I’m a happy customer. Thank you
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great portable generator!!!!
on January 17, 2024
Posted by: KevinM10
from New Hampshire
I am so happy I bought this generator.. Easy to move and easy to start .. just what I needed…
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
All I needed in a great package
on January 17, 2024
Posted by: Jeff R.
from Glenburn, ME
I just bought this after reading numerous reviews and watching numerous videos. It is something we have needed for quite some time. Great value!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com