Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,563 Reviews)
Rating breakdown 25,563 reviews
5 Stars
21,966
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product.
(
23,920 out of
24,432)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Supper nice generator with convenient duel fuel
on October 6, 2021
Posted by: Anonymous
from Crescent city,calif.
when the electricity goes out it starts right up. It's so quiet, a perfect generator for power outages. I'm really happy with it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Almost Ruined It
on October 6, 2021
Posted by: Looweeziana
from Baton Rouge,LA
I have owned several generators in the past (I'm 75 yrs old) and never had a problem. Down here in Louisiana with yearly hurricanes we lose power a lot.
Almost ruined this one because the instructions about the oil is confusing. First. the unit has a yellow dip stick so when you put in new oil, which is yellow it is nearly impossible to see the oil level. Second,.the oil fill lays at a horizontal angle, (unlike a car which if a vertical fill tube) . so it is hard to fill and hard to read the level on the dipstick and very easy to overfill. Third, they give you a 1 quart can of oil but don't tell you how much it takes when you first fill it up. But low oil was the problem when I almost ruined my generator. At the start I put oil in and added more and kept checking the dipstick then I thought it was full. So I started it and it ran for just about 1 hour and shut off. I tried many times over several days and it would run for only a few minutes or not start at all. I called Westinghouse about one of their service centers. Anyway, after about 10 days I reread the manual and began all over again. Ultimately, when I had rechecked everything I found that the oil level was now showing LOW so I added more oil, almost the whole quart and it finally started and ran fine for 2 hrs until I shut it off. Reading the manual for the 15th time I finally saw where it says under the troubleshooting info, " low oil shut down switch is preventing the unit from starting". This switch must be located internally in either the engine or the crankcase not anywhere that you can see it!!! This i believe was my problem and I sure hope I have not ruined my brand new generator, especially with another hurricane coming!!!!
Almost ruined this one because the instructions about the oil is confusing. First. the unit has a yellow dip stick so when you put in new oil, which is yellow it is nearly impossible to see the oil level. Second,.the oil fill lays at a horizontal angle, (unlike a car which if a vertical fill tube) . so it is hard to fill and hard to read the level on the dipstick and very easy to overfill. Third, they give you a 1 quart can of oil but don't tell you how much it takes when you first fill it up. But low oil was the problem when I almost ruined my generator. At the start I put oil in and added more and kept checking the dipstick then I thought it was full. So I started it and it ran for just about 1 hour and shut off. I tried many times over several days and it would run for only a few minutes or not start at all. I called Westinghouse about one of their service centers. Anyway, after about 10 days I reread the manual and began all over again. Ultimately, when I had rechecked everything I found that the oil level was now showing LOW so I added more oil, almost the whole quart and it finally started and ran fine for 2 hrs until I shut it off. Reading the manual for the 15th time I finally saw where it says under the troubleshooting info, " low oil shut down switch is preventing the unit from starting". This switch must be located internally in either the engine or the crankcase not anywhere that you can see it!!! This i believe was my problem and I sure hope I have not ruined my brand new generator, especially with another hurricane coming!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
look was amazing and super quiet
on October 6, 2021
Posted by: skye1523
from Chicopee, mass
this product couldn't be out together any better. It's so nice i never want to use it lol its super quiet for such a powerful generator. has everything one could need to have a peace of mind. Love the option between the propane and gas option. would recommend to anyone looking
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Huge Power!
on October 6, 2021
Posted by: Jesse7169
from Fayetteville, AR
I love this generator! With the right setup it powers my whole house. The coolest part is that is has remote start. Now I want to know why my weed eater doesn’t have this feature. Great product but very heavy, which would be expected from the size.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs great. Quieter than expected
on October 6, 2021
Posted by: Pennie
from Big Spring, Texas
Just received and have tried everything. Much quieter than we expected and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Started easily
on October 6, 2021
Posted by: Jim1947
from Central Wisconsin
Two screws were missing on the top of the control panel when we received the product. Otherwise, it seems to be well built and started easily using the remote control. It has numerous nice features compared with other generators in its class, ie., 30 and 50 amp outlets and remote start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine.
on October 6, 2021
Posted by: Lee1
from Rexburg, Id
The dual fuel generator started right up on propane and ran very well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Solid and Well Designed
on October 6, 2021
Posted by: Scott13
from RV parks across the nation
I haven't used it yet and might not for some time, but the overall appearance, durability, and design of the generator looks great. It was also very easy to put on the feet and wheels. I also like that you get a good wrench and spark plug wrench in a case to use on the generator, my only suggestion is to maybe have a little attachable caddy to hold the case do it won't get separated and lost.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com