Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,564 Reviews)
Open Ratings Snapshot
Rating breakdown 25,564 reviews
5 Stars
21,967
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,920 out of 24,432
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Easy and straight forward
on October 18, 2021
Posted by: BigWave
from Tulsa, OK
The product is good quality, and it was easy to set up! The first use of the generator performed as expected, and I'm happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great for the price
on October 18, 2021
Posted by: Vocalking
from Midlothian
This is a solid unit with lots of power. It was easy to put together and get started.the remote start is a great feature . The dual fuel option is a useful feature as well. I am grateful to have a reliable backup in case the grid goes down.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice
on October 18, 2021
Posted by: Yoon
Works as expeced
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Bonus Gift
on October 18, 2021
Posted by: FRRNY
The Westinghouse is a great product and works perfectly for my companies restoration needs. When we operate 24/7, we need a reliable product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Looks good so far
on October 18, 2021
Posted by: Zachery
It looks like a great generator, but have not had a chance to use it yet. Only reason I did 4 stars instead of 5 is because several parts of the frame were chipped and scuffed when it arrived (must have been due to shipping I guess) and two of the threads for the rubber mounts on the bottom were stripped upon arrival. I had to re-tap the threads, which isn't a big deal but wasn't something I should have to do for a brand new product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great size yet very powerful
on October 18, 2021
Posted by: Grady80
from Summerville, SC
Very quiet, started right up! Very happy to have it for back up energy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to use
on October 18, 2021
Posted by: Danut
from Lafayette,IN.
Easy to set up and operate.I love the remote control.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great value in a nice package
on October 17, 2021
Posted by: Rural livin
from Western Oregon
I recently purchased the WG9500DF for a limited whole house pickup. I did a little figuring and a lot of research on several different brands including some at the local big box stores/hardware stores. I am a buy once cry once kind of person so I only wanted to do this once. So here we go.
Easy to assemble right out of the box very simple with minimal loose components to be added. Wheels, front pads(4 bolts) and add oil/fuel. Battery is plug and play. Reading through the manual I followed the break in process for the whole 5 hours using a 1500w smoker on high and a compressor with a prescribed leak(barely cracked the tank drain) along with a fan and 500w halogen light. That way between the thermostat on the smoker and the prescribed leak on the compressor I got varying loads on both legs of the generator for the whole 5 hours at random times. Everything worked flawlessly.
Let the generator cool for about 2 hours, checked all fluid levels. Hooked up to the manual transfer switch and began the test.
At one time had my 1/3hp well pump, water heater, 3 1500w oil heaters, normal amount of lights on in the house. Lights in 2 outbuildings. 400w hps area light running and it chugged along perfectly. Turned the water off and turned the oven on while the water heater was still working and never got above 40 amps on one leg. 37 on the other. Wood heat so that is not a problem.
Seems well built. Good features. Best bang for the buck as far as I am concerned.
Disclaimer: this is not a quiet unit if that is an issue.
If electric heat I would step up to the 12.5kw generator of the same make and line. Also be sure to pay attention to the potential drop if you’re going to run propane. You won’t have the same out out as gasoline. And dont forget the fuel stabilizer if this is going to sit in storage a majority of the time.
Hope this long winded review helps…
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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