The generator was simple to set up and started without issue. Once hooked up to our transfer switch it easily powered the designated circuits in our home.
So far I'm very happy with dual fuel generator. I did lots of research before going with Westinghouse. You get a solid product at a competitive price point. The remote start is an awesome feature!
I bought this after Hurricane IDA hit Louisiana. The summers here are brutal and you can not be here without AC I have been looking at buying a generator for several years now and I finally did it! Too many times without AC will do that to you. This generator is easy to use with very clear instructions and labels. I would recommend Westinghouse to everyone.
I live in the country. For 20+ years, I used a transfer switch and a 5000 watt generator for back up. I decided I needed more and cleaner power and have been "shopping" for more than a year. I stumbled upon an interlock device (instead of the transfer switch) and this generator, which is surprisingly marvelous. The fact of the matter is that it just works; it does everything it says it'll do, plus it comes with bennies that other's don't, like the wheel kit and remote start. Even better, it's easy on fuel.
Admittedly, upon unboxing it, I wondered. The control panel arrived damaged. See photo. I repaired that, but others may not have had the wherewithal to do so. Second, I found an extra nut and, darn it, can't figure out where it belongs. Finally, a cover over the bearings on one of the wheel fell off immediately upon startup.
I previously had a 3600 model generator during a hurricane. Powered everything i needed without a glitch, with the rating for it. So i purchased the 9500 to power my house next time around. Long lasting power and very quiet for a generator. Best Run time with least amount of fuel.