Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,566 Reviews)
Open Ratings Snapshot
Rating breakdown 25,566 reviews
5 Stars
21,969
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,922 out of 24,434
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
Westinghouse 9500
on November 7, 2021
Posted by: DennisBMURPHY
from Grand Rapids MI
Instructions and set up to use easy to follow. We are ready if powe goes out.
the only negative is that the front "feet" are supposed to bolt to the generator frame with 2 bolts, but the frame only had one hole w a weld utility. Somehow missed the second hole and weld it. Minor issue though
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy setup out of the box!
on November 7, 2021
Posted by: lumberj
from north east Wisconsin
Generator was easy to set up right out of the box. Even though it is heavy, it is easy to move around. Should be perfect when not so perfect weather takes out the power!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Never be in the dark again
on November 7, 2021
Posted by: Stecopprue
from Texas
So happy to setup and use my generator with key fob
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Wgen9500df
on November 7, 2021
Posted by: Grange
from Michigan
Bought this generator and followed directions and it started right up: did find one documentation error where it didn’t tell you to open the gas line but knew to do that:
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very nice Generator
on November 7, 2021
Posted by: B. Rainer
from Texas
After the Texas power grid failure, I knew I needed backup power in the event the grid fails again. I ordered the 9500 DF after reading many reviews online. This generator has all the bells and whistles from a remote start, to a low oil level shut off. I am very happy with my purchase, and I feel relieved that we won’t go days without power ever again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to use
on November 7, 2021
Posted by: jaybird75
from Texas
I'm so excited to have this here before winter! It's so easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Plenty of power
on November 7, 2021
Posted by: AWSCWI
from Lafayette, La
I haven't needed the generator yet, but I feel that it will do everything I need it to do.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Will know better once I get it put together
on November 7, 2021
Posted by: Bob34667
from Hudson, Fl
I was excited to get this generator but there are things to do before it can be used. The first step in the instructions, install the feet. Sounds easy enough. After trying, by hand, for quite some time, and not being able to get any bolt started in any nut (nuts are welded to the frame), I get out my magnifying glass and notice there are burrs in the nuts down by the welds. They are on all the nuts. I’ve opened a case with Westinghouse. So far, not so good when it comes to quality control.
Written by a customer while visiting westinghouse.com
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