Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,366 Reviews)
Rating breakdown 25,366 reviews
5 Stars
21,801
4 Stars
3,070
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,781 out of
24,289)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
Pure Junk
on September 1, 2023
Posted by: Goble56
from Missouri
Despite all efforts it will still not run on gasoline. Westinghouse sent new carb, still won't run. I'd just like my money back. BTW, my neighbor bought one same time I did....same exact problem. Totally unreliable.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, September 5, 2023
Hi,
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FOR POWER OUTAGES
on September 1, 2023
Posted by: BIGDTONY
from Detroit
LOVE THIS MACHINE even ran my air conditioner!!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding generator (all the bells and whistles)
on September 1, 2023
Posted by: Anonymous
from Canyon Lake, Texas
I researched several comparable generators to run my home during a crises but this one came out to be the clear winner and that was before I even considered that it was one of the least expensive of the ones in its class. Now that I have it I can also say that it looks to be well made and the remote start and stop feature is a nice bonus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT VALUE!
on September 1, 2023
Posted by: SHOG45
from TOLEDO OHIO
I BOUGHT THIS GENERATOR TO REPLACE MY PREVIOUS ONE. MANY MORE FEATURES AND QUALITY BUILT. GREAT PRICE.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on September 2, 2023
Posted by: Maverick1980
from Florida
Really easy assembly, easy start, great quality . Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
awesome generator
on September 2, 2023
Posted by: Duane Dunton
from Lyman, Me
very happy with purchase would do it again for sure
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good features & components
on September 2, 2023
Posted by: AmyC
from Houston, TX
We literally just unboxed the generator so this review will not include usage information. Upon delivery the box was very sturdy and not easily punctured. All extra components were easily identified though not all items are located in the component box. The fob was attached to the instrument panel and the natural gas hose was in a bag within the frame. Both were easily found.
Installing feet and wheels was easy but you need someone with strength to lift onto props (of course). My recommendation is to use same the letters in the content list as the instructions. So if the hitch pin is "D" on the list, use "D" in the instructions.
The rest of the instructions look easy to follow even for those unfamiliar with small engines.
We are purchasing this generator for use as a backup when power is out long term. We will be installing a transfer switch and a connection for our gas line for flexible use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Provides what I need.
on September 2, 2023
Posted by: JasperM.
from Columbus,OH
I picked up this generator for occasional power outages at my home, and to power tools at the build site of my new self-build home. I have had it for 1 week now.
The power output is sufficient for all my needs, and the option of propane fuel is great in case I run out of gasoline temporarily.
The power output is sufficient for all my needs, and the option of propane fuel is great in case I run out of gasoline temporarily.
The setup of the generator is straightforward. The operation is a bit loud, but reasonable.
To get models with higher power output and dual fuel, a lot of bells and whistles are included that I don’t need, and honestly, would rather not have, such as remote start. But overall this is a great generator and I hope that it will last me a long time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com