Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
Problem on first use
on March 15, 2025
Posted by: Larryx
from Massachusetts
I have a problem as the unit isn’t functioning properly. Not producing any electricity Called support and waiting for a call back. This could take up to 3 days
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
We're sorry to hear about the issue with your generator and understand how frustrating the wait can be. Our team is committed to assisting you as quickly as possible. If you need further support, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to help expedite the process.
Purchase this unit a few days ago after owning a smaller unit that I have had for a few years. With the on going power outages I needed a larger unit to handle the loads living in a house with well water and septic system. I know this unit will last a long time
Plenty of Power; Love the Dual Fuel and Auto Start
on March 13, 2025
Posted by: kjshomper
from Plain City, OH
The unit has worked very well on propane. I didn't do five stars as I haven't tried running it on gas yet but hope to do so shortly. The auto start makes start up very easy. I did have an issue with leaving the switch on and draining the battery (had to replace). Otherwise good.