Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,571 Reviews)
Open Ratings Snapshot
Rating breakdown 25,571 reviews
5 Stars
21,974
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,925 out of 24,437
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
Easy Start Stop
on December 19, 2021
Posted by: Genblue2beused
from Texas
Push the start button after reading instructions, started within 10 seconds, out of the box. Plugged in air compressor and nary a difference in sound.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Generator but was DOA simple fix though
on December 19, 2021
Posted by: BRM0985
from San Antonio, Texas
Generator arrived undamaged, look very clean and sleek. Instruction are easy to follow and was quickly ready to start.
First start, generator would crank but not start. did basic T/S, oil, gas check spark plug gap, check if fuel was in carburetor, all was good. Tried propane worked great, looked on line and found there has been issues with carb. being dirty taped on fuel bowl and generator started right up and works great. Restarted several time on issue. Ran 30 min. works great
If the issue with the carburetor was not there I would give it a 5 star but a generator like this should not have build up in the carburetor on delivery.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good deal
on December 19, 2021
Posted by: Dh02894
from Austin Texas
First to answer a couple of my own questions.
1. When charging Battery leave batter switch off and only charge for 6-8 hours
2. Propane usage: up to 7hours on a 20lb bottle at 50% load.
When firing it up for the first time using electric start, i did have to manually place the choke on for 5 seconds then switch back to auto choke. The generator came in a nice package was actually impressed they sent it with a real wrench and not one just punched out of flat steel. Other than the two questions I had to email them about mentioned above start up and assembly was really easy. Ran for 30minutes without load and then ran my house off of it for 30minutes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Peace of Mind
on December 19, 2021
Posted by: kneebender
from MS
I received the unit about two weeks ago. I haven't had a chance to start it up yet. But it's on my to do list this week. Plan to start with propane so as not to have to drain gasoline. Having a transfer switch installed and I'll be ready for any power failures. I'm glad and happy with my purchase after months of reviews and answered questions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
great features for price
on December 19, 2021
Posted by: nickname0
from southwest
so far so good. Have not had a need yet. Easy to assemble. Good directions and clear instructions on starting and maintaining
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Amazing value!
on December 19, 2021
Posted by: Michael27
from Keller, TX
I bought the wgen9500df a few days ago, and so far, it has exceeded my expectations. I absolutely love the remote start feature and the touch start. Couldn't be happier with my purchase so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Just what I needed
on December 19, 2021
Posted by: Reloaded 58
from Missouri
My wife decided we needed a backup generator for the house and use on the farm this is big enough and portable so we can use it for both
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Portable Generator
on December 19, 2021
Posted by: don73
from Cleveland ONH
This product was purchased to supply power to the house during one of our many power outages. It meets and exceeds our requirements. Easy to read instructions and performs like a beast. Extremely happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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