Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,374 Reviews)
Rating breakdown 25,374 reviews
5 Stars
21,808
4 Stars
3,071
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,786 out of
24,294)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
looks great
on June 20, 2023
Posted by: JM Metts
from Fl
brought it for the Hurricane season 2023, I'm sure it'll be just what we need
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great Westinghouse generator dual fuel
on June 20, 2023
Posted by: hanka
from florida
I purchased this unit 3 weeks ago and finally tried it out today getting ready for any bad Florida weather coming my way. Followed the precise instructions to assemble and put in oil and fuel (used gas) connected the battery turned on switch and hit the start button and it started right up and connected power and worked great. Such a nice unit and even has remote start available. Will try a propane later , but know the unit starts up great and performs as advertized. Wow thanks Westinghouse for a great unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best rated generator
on June 20, 2023
Posted by: BigTes
from Bonita Springs, FL
I bought this based on the great reviews. Hurricane season is approaching so we may be testing it soon.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on June 20, 2023
Posted by: Eric D.
from Vero Beach, Florida
Excellent product, started up first time. Easy to put together
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Overall great product
on June 20, 2023
Posted by: Greekie
from Tx
Bought in 10/22 and still up and running. Would definitely purchase again
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Westinghouse 9500/12,500-Watt Dual Fuel Portable G
on June 21, 2023
Posted by: FDA2
from Cleveland, Tn
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, June 22, 2023
Thank you for your review. We are sorry to hear about the issue you experienced and will share your concerns with our product team. Please contact Westinghouse Customer Care through the number in your manual or at Westinghouse VIP@wpowereq.com with your contact information.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Multiple ways to power, gas, propane and battery
on June 21, 2023
Posted by: Lassie
from Naples FL
I purchased this product and have been following instructions to set it up. Looks like it will work for my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won't start with gasoline
on June 21, 2023
Posted by: Ptrg
from Texas
After go through reviews . I feel bad because I should read those reviews before bought 9500df due to same problems with a lot people got. After few time use it ( just try keep it run one awhile when storage it in our patio) just wondering how WH solved this issue because no one repost it with solutions why it won't start with gasoline but propane???
Response from westinghouse.comBy Customer Care, June 22, 2023
Westinghouse 9500/12,500-Watt Dual Fuel Portable G
06/21/2023 07:46:57 CDTWestinghouseTraditional (Open-Frame)WGen9500DF
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
06/21/2023 07:46:57 CDTWestinghouseTraditional (Open-Frame)WGen9500DF
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
Written by a customer while visiting westinghouse.com