I recently received this unit following a power outage. Assembly instructions were easy to follow and very thorough. Currently breaking in per instructions. I will be ready for next power outage.
Bought this two weeks ago, won’t start, going to try gasoline hopefully that works
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2025
Hi,
We're sorry to hear that you're having trouble starting your generator. We want to make sure you’re getting the best performance from your unit. If you haven't already, please check the startup instructions in the manual and quick-start guide and ensure the proper fuel settings are selected. If you're still experiencing issues, our support team is happy to assist you. Feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to get your generator up and running as quickly as possible.
I have owned a LOT of generators over the years....but this thing, is absolutely incredible! It does things I would never have expected. I'm really just blown away. And the attention to detail, little things like the spark plug socket, the funnel for the oil, most places don't include that little stuff...it is definitely appreciated! I am more than happy with my purchase!