Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4
WGen9500DF
on January 24, 2022
Posted by: Sasha
from W-S, NC
Have only run for 30 min. Once the carb. was primed the engine fired right up. No issues yet. The only concern was the shipping box and the packing. The frame above the gas tank was bent in shipping or handling. The shipping box could be improved.
I replaced a Guardian Ultra Source 15,000 Watt Electric Start Generator with this Westinghouse 9500DF generator. I am amazed at what this gen could handle as for what we needed to maintain heat and electricity for the appliances we needed to cover power outages. This is a must purchase for major power outages in severe weather conditions, we were able to run two full floor gas heater, sump pump, computers, some lights, micro wave, 2 fridge and few other small appliances. The major ones such as freezer and frig no problem. I would buy again. It took me about 15 mins to assemble and the unit fired right up, and ran like a champ.
Purchased online, delivered in just a couple of days. Very Happy! However, I need to order an Altitude Carburetor & Propane Kit for 6000 ft altitude or the Generator is useless without it. That’s fine, they are unavailable / sold out!! Am very hopeful that customer support can send me the kits ASAP otherwise I have purchased a nice generator that I can not use!! Fingers crossed! I have heard good things about these generators but obviously I can not try mine until I get the High Altitude kits. Therefore I rate as 3 stars but hopefully I can up this to 5 stars soon!
Received the unit today 24 Jan. 2022. Should have taken about 30 minutes to assemble, but had trouble with lugs on frame for the mounting feet. the treads were faulty on two the lugs. one on each foot. Had to purchase a tap to to correct the treads. The person welding these lugs need to be more observant as the defect was in the material. Some kind of oil had drained into the bottom of the shipping carton. The oil plug was not tightened and the lp fitting protector was in the bottom of carton. Fitting does no appear to damaged. That is the reasons that I did not give the unit a 5 star. I have run the unit for about an hour and a half on gasoline. Started up and ran with no problem using the fob and the start button. Output was correct and steady under a moderate load. I have not test the LP fuel yet. That will be tomorrow.
To sum the review up, I am happy to this point in the unit. If I had not had the tread problem, this would have been 5 stars.