Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,575 Reviews)
Open Ratings Snapshot
Rating breakdown 25,575 reviews
5 Stars
21,977
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,927 out of 24,440
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
WGen9500DF
on January 24, 2022
Posted by: Sasha
from W-S, NC
Have only run for 30 min. Once the carb. was primed the engine fired right up.
No issues yet. The only concern was the shipping box and the packing. The frame above the gas tank was bent in shipping or handling. The shipping box could be improved.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse quality and 12,500 Peak/9,500 W
on January 24, 2022
Posted by: khantpr
from Chalfont
I replaced a Guardian Ultra Source 15,000 Watt Electric Start Generator with this Westinghouse 9500DF generator. I am amazed at what this gen could handle as for what we needed to maintain heat and electricity for the appliances we needed to cover power outages. This is a must purchase for major power outages in severe weather conditions, we were able to run two full floor gas heater, sump pump, computers, some lights, micro wave, 2 fridge and few other small appliances. The major ones such as freezer and frig no problem. I would buy again. It took me about 15 mins to assemble and the unit fired right up, and ran like a champ.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great so far
on January 24, 2022
Posted by: Cross1979
Unit started right out of the box with minimal effort, love the electric start! Small damage to frame during shipping but nothing major.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
WG9500DF Generator
on January 24, 2022
Posted by: Shannon 1234
from Angier NC
This is a very quality built product. Love the key fob start. It makes it easy for a lady to operate.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Dual Gas
on January 24, 2022
Posted by: Tony p61
from Richmond Texas
It was given to me as a Christmas gift it’s a good looking generator it has all the features I need
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Just Opened
on January 24, 2022
Posted by: Anonymous
from Irving, TX
Easy to follow, setup and start. Worked great on the 1st try. Tested by turning off my home power and installing and rooms worked fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Waiting on Altitude Kits!
on January 24, 2022
Posted by: Stevesoe
from Lake Tahoe, California
Purchased online, delivered in just a couple of days. Very Happy! However, I need to order an Altitude Carburetor & Propane Kit for 6000 ft altitude or the Generator is useless without it. That’s fine, they are unavailable / sold out!!
Am very hopeful that customer support can send me the kits ASAP otherwise I have purchased a nice generator that I can not use!! Fingers crossed! I have heard good things about these generators but obviously I can not try mine until I get the High Altitude kits. Therefore I rate as 3 stars but hopefully I can up this to 5 stars soon!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
WORKS GOOD ON GAS
on January 24, 2022
Posted by: Larry63
from South Carolina
Received the unit today 24 Jan. 2022. Should have taken about 30 minutes to assemble, but had trouble with lugs on frame for the mounting feet. the treads were faulty on two the lugs. one on each foot. Had to purchase a tap to to correct the treads. The person welding these lugs need to be more observant as the defect was in the material. Some kind of oil had drained into the bottom of the shipping carton. The oil plug was not tightened and the lp fitting protector was in the bottom of carton. Fitting does no appear to damaged. That is the reasons that I did not give the unit a 5 star.
I have run the unit for about an hour and a half on gasoline. Started up and ran with no problem using the fob and the start button. Output was correct and steady under a moderate load. I have not test the LP fuel yet. That will be tomorrow.
To sum the review up, I am happy to this point in the unit. If I had not had the tread problem, this would have been 5 stars.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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