Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,579 Reviews)
Open Ratings Snapshot
Rating breakdown 25,579 reviews
5 Stars
21,981
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,929 out of 24,442
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Exactly what we needed
on February 3, 2022
Posted by: Susan86
from Central Virginia
Our 18-year old generator no longer runs, and this new generator, with the latest technology (dual fuel) and updated features (electric and remote start) is exactly what we needed as a replacement. Now we don't have to worry if the weather knocks out or power, since we have a reliable, easy to use, and powerful new generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Glad to get it !!!
on February 3, 2022
Posted by: NC camper
from North Carolina
I ordered the generator three and a half weeks ago.
Just got it today.
Everything looks good, haven’t put the oil in it yet
Looks like a quality built unit .
Had a little oil on the box and frame, probably from when the original oil was drained.
I am excited about getting it running, but it is a rainstorm today
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome generator!
on February 3, 2022
Posted by: CatB
from Powhatan, VA
Great generator with all the features we need. Really like the dual fuel option and easy to start! Can’t wait to use it during the next power outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Getting the job done
on February 3, 2022
Posted by: Greg E
from Houston, Tx
We purchased the 9500DF last year. We have been able to use this through both construction projects and weather events. Then we recently added the bypass plug on the house and it's Getting the job done for whole house electricity in our 1800 sqft. space.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
9500df
on February 3, 2022
Posted by: sancho21
from rusk tx
works as it should powers mos of house and ac/heater as well vey pleased with the product and price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good quality parts!
on February 3, 2022
Posted by: Robadob31
from NE Ohio
I was torn between this and a cheaper brand from a department store, I’m glad I went with this one! Seems like a real good quality product, everything is heavy duty, no cheap parts that I can tell. Love the electric start feature, haven’t used this during an outage yet, but with natural gas , my load isn’t that high. This generator will power my whole house ( minus the A/C). My only negative experience was getting it started for the first time took a lot of fighting. Electric start would not start it, I tried manually starting it as well which would not work. Lastly, I opened the carburetor cover and sprayed some starting fluid in it while it was cranking, and after three tries it fired up and ran well for an hour. Also be sure you use 5-30 synthetic if you live anywhere temps can get below 0. 1.1 quart is not enough oil to get the level within range on the dip stick, it took 1.4 .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on February 3, 2022
Posted by: TimChristopher
from Mount Sterling Ky
Bought it a couple weeks ago and it started right up on both fuels. Good price for a high wattage generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator for price
on February 3, 2022
Posted by: Goatman
from Virginia
This one is replacing an old one. The 9500 will be set up to run hole house. Can't wait. Thanks goatman
Written by a customer while visiting westinghouse.com
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