Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,383 Reviews)
Open Ratings Snapshot
Rating breakdown 25,383 reviews
5 Stars
21,816
4 Stars
3,072
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product. 
(
23,794 out of 24,302
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Inspire me confidence. Westinghouse great name
on January 16, 2023
Posted by: TRaKNoRD
from Canada
Look great. Can’t wait try this generator. Sole freins are happe work this gen.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Everything you need in a Portable Generator
on January 16, 2023
Posted by: Jack636
from Hebron, NE
I bought this 33 days ago and I am very pleased at the way this unit runs and produces electricity. It takes about an 1 hour to get the unit up and running. It is very easy to put it together. The unit is very well built. I am very please that I purchased this unit. Never again will I be in the DARK. With no internet (work via internet). Thanks to Westinghouse.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
fonctionnement résidentiel
on January 16, 2023
Posted by: ti Bé
je l'ai utilisé environ 5 heures et tout va très bien. Je n'ai pas eu la chance d'essayer le propane encore , ce sera pour la prochaine fois
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well built and outstanding features..
on January 16, 2023
Posted by: deltonrab
from Mass
I purchased a 950 k DF with out CO2 ,, sensor warning, What a well built unit for sure, After a few minor kinks I spoke to Westinghouse and within 2 days I had the replacement parts needed to make things right. Thus far I have tested this unit on both LP and gas, it's nice to be able to switch on the fly . I did note when you add the oil 1 Qt provided, when you check the oil level it's still a little low so I just add a little more until it showed in the safe zone, I also noticed in colder weather ( teens) it is difficult to start , however it will start up on LP just fine and you can switch right back to fuel if you wish. I will investigate further, The very good point about dealing with Westinghouse support thay indeed work to make things right. Myself I would not hesitate to purchase further with a Westinghouse product..Lastly if you receive a unit that has a default issue a lot of times damage is done during shipping..
Respectfully Submitted
Dennis Rabidou
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator
on January 16, 2023
Posted by: MEB60
from Menasha WI
Bought this for home use. Has enough power to run our whole home without any worries
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product
on January 16, 2023
Posted by: TR119
from Pittsburgh, PA
Purchased product for power outages at my home, does a great job of running everything I need, ie heat, lights, refrigerators. Extremely happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy setup and propane-to-gas switch, very loud
on January 16, 2023
Posted by: pilgrim689
from Montara, CA
Pros:
* Easy setup and works as advertised
* Transfer from propane use to gas is easy
* fuel gauge up top can let you know approximately how much gas is left in the tank
* wheels and lift handle are great to move the generator out before powering it on
* build quality seems solid
Cons:
* really noisy (which is to be expected which a 12kW unit). We powered it down at night otherwise it'd be a nuisance
* Some parts came loose during first operation. I'm guessing some fittings weren't tight enough and the vibration got them loose: the two feet (opposite of the wheels) as well as the cover to the air filter. **make sure you tighten everything before first operation**
* plastic housing of battery arrived broken. It isn't well protected for shipping I guess. This doesn't effect operation much...
Overall, very satisfied with this generator and we're using it to power the whole house: well pump and filtration, fridge, some lights, gas appliances (sparkers for house furnace, water heater, stovetops), lights, and other appliances.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid Generator
on January 16, 2023
Posted by: Shanke
from Eugene, OR
I purchased this generator to provide power to my house during power outages. I have not hooked it up to the house yet but I did "break it in" as recommended by the manual. The break in period is five hours and the generator ran six hours on the 2 gallons of clear fuel I put in the fuel tank. The noise level is what I expected, tolerable with the machine 10 feet from the house when I'm inside. It's the real deal and seems very capable of doing its job. Everything looks to be very solid and well built and ran like a racehorse right out of the box after assembly; started up on the first crank with the electric start powered by a fully charged battery that was included. Its a great machine and I am confident that I made a good purchase that wont let me down.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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