Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,383 Reviews)
Rating breakdown 25,383 reviews
5 Stars
21,816
4 Stars
3,072
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,794 out of
24,302)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
New generator and a problem from day 1
on January 12, 2023
Posted by: WVMountainBear
from WV
Bought a brand new Westinghouse WGen9500 and it will not start or run on gasoline. I called and I guess it’s a common problem with their new generators. They said the carburetor is probably gummed up from sitting after being tested. It says on the generator to use fuel stabilizer but they do not follow their own instructions. I asked if they use stabilizer and was told no. So I have to wait for a back ordered carburetor. Or I can return the generator for a refund or exchange. I haven’t fully tried it out to see if I would recommend to a friend so at the moment I’m going to say no. The generator will start and run on propane.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, January 13, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exceeds My Expectations
on January 12, 2023
Posted by: William456789
from Asheville, NC
Excellent product. Love the remote start. Just installed transfer switch and ran all the important stuff in the house off generator power with no problems. Easy startup and process for getting things switched over to generator. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EASE OF USE
on January 12, 2023
Posted by: G TOLLEY
GREAT PRODUCT DUEL FUEL AND ELECTRIC START ARE GREAT FEATURES
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
my review for my WGEN9500DF
on January 12, 2023
Posted by: TOM BIZ
from 15021 BURGETTSTOWN PA
I GOT THIS FOR CHRISTMAS WORKS GREAT LOTS OF POWER
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome!
on January 12, 2023
Posted by: Big B Real
from Sacramento CA
Great Unit! Love the Duel Fuel. Remote start is great for husbands. Your wife doesnt need to bother you to turn the Gen on anymore, she can do it herself, from inside!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice big unit - able to power my whole house
on January 12, 2023
Posted by: BF22
from Houston, TX
I’m extremely happy that I bought this unit - have added the appropriate electrical connections and can now power my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Strong simple super generator
on January 12, 2023
Posted by: Iskra
from Aberdeen, WA
So far this is a great investment for running back up power!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Happy
on January 12, 2023
Posted by: TxHillCountryman
from Texas
Easy to assemble. Started right up.
Put it together with my 12yo.
Put it together with my 12yo.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com