Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,383 Reviews)
Open Ratings Snapshot
Rating breakdown 25,383 reviews
5 Stars
21,816
4 Stars
3,072
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product. 
(
23,794 out of 24,302
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Duel Fuel generator
on December 25, 2022
Posted by: Captaincajun
from Alcoa, TN
Very easy to set up, works great on both fuel sources. Love the remote start. Connected it to a hard-piped propane grill outlet so can start it during potential power outages without getting out in the cold weather.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works great
on December 25, 2022
Posted by: Eric1982
from Lillington, NC
Works as expected. Easy assembly and quickly starts
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on December 26, 2022
Posted by: RustyB
from WI
Recent purchase, have only used once so far. Easy to start, plenty of power for what we need. It's heavy, but moves easily with the handle and large wheels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Great Concept, poor execution
on December 26, 2022
Posted by: Wgen9500 Owner
from NH
Love the concept of it worked. Started hard when I first got it home, but figured out it had to be manually choked and crank over about a dozen times to start. Then less than a year later it has electrical issues and will not even turn over. Will see how good the warranty service is.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer CareDecember 27, 2022
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on December 26, 2022
Posted by: AmberTexas
from Arlington, TX
I purchased this generator in June of 2021 and have used it a few times since. I love the features like the fact that you can use gasoline or propane, the remote start, and multiple outlet options. Even though it weighs a lot, it is very easily maneuverable and I love the fact that the handle folds down out of the way when not in use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good for the money
on December 26, 2022
Posted by: JobsiteExtraPower
from Central VA
Been using for job site power. Nice complement to the toolkit
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
GREAT PRODUCT
on December 26, 2022
Posted by: Colliskt
from Georgia
Has worked great since purchase. Would recommend to family and friends.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great emergency whole house generator
on December 26, 2022
Posted by: LEW9
from North woods of Minnesota
I bought this during a bad winter storm. We had just lost power for the second time during this storm. And was worried we may not see power for 3-4 days. I already had an existing 50 amp circuit on the outside of the house, so we utilized that with this generator. Although I currently have issues, customer service has been a rockstar in helping me get through the diagnosis. They are even sending me the parts to fix it, since I’m afraid to send it to the local repair facility during all these storms we are having. This unit has a Three year warranty which is very nice to have since some other generators only have a 1 yr warranty. Best part about his generator is, being able to start it and shut it off from the luxury of my own bed via remote control.
Only downside is a 20lb propane tank will only run 3-4 hours because of the cold temperatures we are having. (Propane tank freezes) Recommend at least a 120 gallon pup tank in winter time.
A Full gas tank gets me about 10 - 11 hrs of average run time, in my situation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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