Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,594 Reviews)
Open Ratings Snapshot
Rating breakdown 25,594 reviews
5 Stars
21,994
4 Stars
3,097
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,940 out of 24,453
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
I love that you can use to different fuels
on May 30, 2022
Posted by: Anonymous
from Troy, OH.
I got this in case of emergency very happy with all of the features.I have used it yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
After Storm
on May 30, 2022
Posted by: breez44
from Binghamton, NY
We purchased this generator after a freak snowstorm in April left us without power for several days. We'd been considering a generator for several years and after alot of research, we chose this one. It was delivered via common carrier on a pallet. We got it out of the box and followed the directions. It was very easy to assemble and it started right up off a propane tank. I'm very pleased with our purchase.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great purchase
on May 30, 2022
Posted by: Flavia
from Lake Worth, FL
Excellent value for money! It's my life saver! I was looking forward to it!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator and customer service very helpful
on May 29, 2022
Posted by: Vcflyz
from Santa Rosa Valley, CA
Purchased the generator and test ran it without issue. Two months later needed it for a prolonged electrical outage and it wouldn’t start. The start switch had failed and no power was going to the unit from the battery. I spoke with an excellent customer service rep who accurately diagnosed the issue and sent the correct replacement part. The swap out was easy and the unit has worked flawlessly since. I would have given this a 4.5 for the failure, but only whole numbers were allowed. Given the excellent response by the customer service agent, I gave the product a 5 instead of a 4 as I didn’t feel a defective part should tarnish an otherwise great product. Excellent save by the Westinghouse customer service rep!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
very good
on May 29, 2022
Posted by: pham
from TX
I am very happy with this model and more easy for backup when the power went out
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Powerful and easy to use
on May 29, 2022
Posted by: Crazyjoe13
from Wausau, WI
Easy to set up, not to loud when in use and a powerful unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Wgen9500df Awesome out of the box
on May 29, 2022
Posted by: Secret Squirrel
from Funk Worth
Unboxed, assembled today and ran the unit with both fuels. Started on 1st turnover. Get off the fence this unit is the one to have.
Contacted customer service for information on the unit b4 I received the unit and they exceeded my expectations by offering advice to keep that warranty safe.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great features
on May 29, 2022
Posted by: T27oooooo
from Ne
Good investment…………………………………………………..……….………………………..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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