Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,385 Reviews)
Rating breakdown 25,385 reviews
5 Stars
21,818
4 Stars
3,072
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,797 out of
24,305)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Westinghouse WGen9500 Generator Peace of Mind
on October 7, 2022
Posted by: GW@UT
from Utah
I already owned a smaller 4300 Dual Fuel Generator but never felt adequately covered in case of emergency power outage with it. I have 2 full size refrigerators and a freezer and always feared spoilage if prolonged outages. With the WG9500DF I do not worry and additionally I will have enough power to use my MIG 175 Welder away from home on occasion. When unboxed all was there, and the remote battery start feature is a plus. Installing the wheels was an easy operation after lifting up a bit and resting it of wooden block. Not the quietest but far from the worse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Right out of the box I get to test the warranty
on October 7, 2022
Posted by: Modified one
from Indiana
Just got the generator today, unboxed it done the simple assembly. Put the included 1.1 liter of oil in it, and it doesn't fill it up to the hash marks, just over the bottom knob on the dipstick, not sure what's up with that.
I attached the propane tank and it started right up, seemed to run good and the digital gage showed good power.
Now the problem. I shut it off, went to restart it and the starter drive kicked out and the starter set and ran without turning the engine over. Had to shut the switch off to get it the starter shut off. Tried it again 2 more times, and it did the same thing. On the try after that the starter stayed engaged and started the engine.
I will contact customer service and see what happens. I was looking forward to this generator and I think it will be a good one once this gets sorted out.
Response from westinghouse.comBy Customer Care, November 8, 2022
We are sorry about the issue you experienced with your purchase. Please get in touch with us for an available resolution. You can reach us at WestinghouseVIP@wpowereq.com with you contact information.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Powerful
on October 8, 2022
Posted by: Rob2474
from New York
We have had it for a two months, it runs very well.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 7, 2022
Thank you for your review. Please feel free to contact us with any questions or concerns you may have.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy operation
on October 8, 2022
Posted by: Erica41
from Riverview, Fl
Received generator easy setup and operation just an overall pleasant situation
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great mult use features and easy operation
on October 8, 2022
Posted by: JFinn1977
from StC/Ohio
Fantastic generator. Very simple to start and operate
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect
on October 8, 2022
Posted by: buzzurd
from wendell,NC
Removed from box,added oil,hooked up a 20# propane tank and waaalaaa. Fired right up and ran like a champ. Powered up my entire home including AC and well pump. Saved my butt when I lost power during Ian. Great Generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Stepper motor control is more accurate
on October 8, 2022
Posted by: deh6
from Tampa, F
The stepper motor control is much better than the traditional governor method.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Mechanically sound
on October 8, 2022
Posted by: Nick28463
from North Carolina
I bought this for hurricane season and powering my travel trailer while camping. I have had zero issues and would recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com