Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,605 Reviews)
Open Ratings Snapshot
Rating breakdown 25,605 reviews
5 Stars
22,003
4 Stars
3,099
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,947 out of 24,460
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Tons of great features
on July 16, 2022
Posted by: JR M
from Otisco, Indians
I love all the features and the dual fuel option. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
very powerful generator
on July 16, 2022
Posted by: Reese's pieces
from Utah
This generator was purchased to run essential appliances in our home during power outages. This generator will do the job nicely.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
good features
on July 16, 2022
Posted by: jost
from memhis
good power, good price, but loud noise. not too heavy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
All the Whistles Needed
on July 16, 2022
Posted by: jjagain35
from Picayune, MS
Just purchased and received 2 of these generators in time for the upcoming hurricane season. Hope I do not have to use them this season, but glad to have the power and features this model offers.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Setup
on July 16, 2022
Posted by: Jim576
from Minneola, FL
Just Received my Westinghouse 9500DFc Generator. The generator was easy to setup. I do recomend having a second person on-hand to help put the wheels on! Overall very happy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
No More Power Outage Problems!
on July 16, 2022
Posted by: Buffalo Hollow Farm
from Castlewood, VA
Warranty replacement generator started immediately on propane. Power up, all outlets producing power. GFCI tests and resets on all. 2 120V AC dual outlets, 1 30 amp RV outlet, 1 50amp RV outlet. Dual fuel, gasoline or propane. The remote start came paired and operational. This amazing generator has an electric starter and battery, along with a trickle charger to keep it ready for service. The stowaway handle and large wheels make it really easy to move, even on rough ground. I don't know the decibel level, but this generator is only a little louder on propane than my 2200 quiet generator.
This generator produces enough power to run my entire household. I love the flexibility of using gas or propane. I really like propane, because it is so much cleaner and easier to refill. It is a little heavy, but that's expected with the power and options. I can take it with my RV, use it for camping, or keep it as backup for my house where the power goes out frequently for more than 8 hours at a time. I bought this generator for the output and dual fuel capability. Remote start was a bonus. If you need house power backup, or a powerful generator for your RV camping, this one is great!
I was one of the less than 1% of people who had problems with my first one of these generators. Warranty service replaced it immediately, and I am very happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Appears to be nice unit - but won't run on propane
on July 16, 2022
Posted by: Peshtigo
from Milwaukee WI
I bought this unit a couple of months ago and just got around to having an electrician wire the house. Shortly after the unit arrived in early March I started it up using propane (after reading the manual) and it ran beautifully. Today when I tried to start it for the electrician it would not start on propane...crazy. I put gas in it which I didn't want to do. It started and ran on gas and it ran my whole house. The disappointing thing is that I called the service hotline on a Saturday morning to ask someone for help. It was an answering service and they said that someone would call me during normal business hours next week. So, if there was an emergency and you needed to use your generator on the weekend there would be no assistance. The woman on the phone said they would give me the nearest service location to take it to. So beware because I would consider this a major missing link in their system. Maybe others are the same. I'll see what happens next week...when I'm at my full time residence...200 miles from the generator.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great design and features
on July 16, 2022
Posted by: CWO-R
from Houston
The generator is easy to use and very quick to start - love the dual fuel option!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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