Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Best generator
on June 5, 2025
Posted by: EL07
Every time my husband is out of town it seems there is a storm with power outage. This generator has allowed me to live life with power while he is gone!
I recently purchased a WGen 9500 TFc and I am very pleased! Its looks great, has superb features and options. I followed the directions and started it up today. To my surprise, the noise level was significantly lower than a competitor brand.
I bought this a while back, never used it. I finally broke it out today, because power went out, and I hooked my camper up to it using propane. I'm safe and cool in my camper
This generator worked great during the first use. Afterwards, I have been unable to get it to crank. I'm assuming gas was left in it when put in storage and it needs to be cleaned. This would be operator error. So I am unable to attest to the true quality of the generator itself. I know others who has had great success with using this same generator model.
Response from westinghouse.comBy eComm, June 5, 2025
Hi,
Thank you for sharing your experience with us. We're glad to hear your Westinghouse generator performed well during its first use. Leaving fuel in the tank during storage can definitely cause starting difficulties over time, and it’s a common issue. If you'd like assistance with cleaning or maintenance tips to get your unit running again, feel free to reach out to our support team at support@wpowereq.com or 1-855-944-3571. We're happy to help!
Very happy with the purchase. I will never go back to another type of generator. especially anytime soon because im sure this will last a lifetime! Very well built and awesome features!!