Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4
Love the Push Start
on September 12, 2022
Posted by: Kera
from Ashburn, GA
I bought this a month ago and this generator is able to supply power to our entire food truck. We have had a couple issues with the generator, but it may be due to the battery. We are still trying to figure that out. But, it works well when it is running. Once we figure out if it is operator error or something else, we will be good to go.
Bought in preparation for hurricane season. Didn’t start right up from directions. Had to plug in battery charging port. Attempted using AC outlets and they didn’t work. Called customer service. They said it needed to run for an hour before outlets worked. Two hours later - not working. Attempted calling customer service 5:25pm on Sunday system hung up on me three times. Hopefully customer service is there for everyone when hurricane hits. Will update more as needed.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 9, 2022
Thank you for the review. We are sorry to hear about the issue you are experiencing. Please contact us at westinghousevip@wpowereq with your contact information and we will have a tech call.
Haven’t given it a big test yet but it seems like it is going to be up to the task of powering house including the well during power outages. The electric remote start is an awesome feature.