Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Worked perfectly
on October 3, 2022
Posted by: Gator Rick
from Port Orange, FL
Purchased just before Hurricane Ian and it ran perfectly the four days we needed it before power was restored. Three refrigerators, lights, fans and entertainment center barely put a load on it.
Delivered as promised on time. Instructions are easy to follow. Had propane installed by propane professional technician and he was very impressed with all this generator has to offer. We started it up with no issues. Have not used so far for power loss but I am confident it will not disappoint.
We bought this generator just in case \. We have started the generator a few times just for practice and it works great...my husband loves the push button key fob for an easy start!!.
New out of box run no power customer service not open on Sunday
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 4, 2022
We are sorry to hear about the problem you have encountered. Please get in touch with us at WestinghouseVIP@wpowereq.com with contact information, and we can have a tech contact you to help resolve the problem.
My brother had purchased this as a Christmas present and due to Hurricane Ian coming through, we had lost power. It worked perfectly as expected and maintaining it was extremely easy, I was surprised how little gas it consumed, for the course of 9 hours and it was not depleted yet. This pulled through for my wife and I where we could run our AC unit, refrigerator, chest freezer and lights in the house at once. Thank you for making an overall Ace product!
I purchased this generator two weeks before Hurricane Ian hit Florida. After trying a few generators from other brands, I decided to choose this one for everything it includes at a reasonable price. Works phenomenal!