Any excuse to void your warranty, left gas in carburetor for over 30 days now they tell me the warranty is voided, and this generator will not run on gasoline, only propane. I have to pay for repairing an eight month old generator.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 28, 2022
We are sorry that you have experienced an issue with your generator. Please Know that gas in the carburetor is a maintenance concern and an exclusion to the warranty. Your warranty for the unit covering manufacturer defects in material and workmanship is still in force and not voided. We are happy to discuss your concerns by reaching out to WestinghouseVIP@wpowereq.com
I bought the generator a few weeks ago and although we haven't used it yet, it has everything that we were looking for in a generator. The dual fuel feature is great in the event we are unable to get the gas station. The remote start is also a great feature so it is easy to turn on. Although it is a heavy unit, the handle bar makes it easy to move around. Delivery was easy and the driver brought it right to my garage. No need to deal with moving a heavy box.