Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,605 Reviews)
Open Ratings Snapshot
Rating breakdown 25,605 reviews
5 Stars
22,003
4 Stars
3,099
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,947 out of 24,460
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Well Built Unit
on October 27, 2022
Posted by: CB04
from NC
Very nice quiet and powerful generator. Starts right away
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Poor service, quit running on gasoline
on October 27, 2022
Posted by: Rock 24
from Eads, Tennessee
Any excuse to void your warranty, left gas in carburetor for over 30 days now they tell me the warranty is voided, and this generator will not run on gasoline, only propane. I have to pay for repairing an eight month old generator.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 28, 2022
We are sorry that you have experienced an issue with your generator. Please Know that gas in the carburetor is a maintenance concern and an exclusion to the warranty. Your warranty for the unit covering manufacturer defects in material and workmanship is still in force and not voided. We are happy to discuss your concerns by reaching out to WestinghouseVIP@wpowereq.com
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on October 27, 2022
Posted by: LeafHouse78
from Connecticut
I bought the generator a few weeks ago and although we haven't used it yet, it has everything that we were looking for in a generator. The dual fuel feature is great in the event we are unable to get the gas station. The remote start is also a great feature so it is easy to turn on. Although it is a heavy unit, the handle bar makes it easy to move around. Delivery was easy and the driver brought it right to my garage. No need to deal with moving a heavy box.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Just what I need for my whole house
on October 27, 2022
Posted by: D.M.F.
from Jersey Shore
Love remote electric starter… easy setup.easy hook up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Best Purchase Ever!
on October 27, 2022
Posted by: LoriS
from Nevada City, CA
Great Generator! The remote control is a life saver!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Appreciative
on October 27, 2022
Posted by: Jeffie B.
from Iowa Falls,IA
We are appreciative of the fact that we have back up capabilities. Thankfully we haven't needed it yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice design with good features
on October 27, 2022
Posted by: jcm1112
from Florida
Easy setup, started on first attempt. Like the duel fuel and being able to switch fuel while running. My son loved the remote start fob, convenient.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Dual Fuel is a super feature
on October 26, 2022
Posted by: DCov
from Kentucky
Haven't operated for emergency needs yet but it's reasonably quiet and operator friendly. Love the starting features!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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