Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Works Great So Far
on July 26, 2025
Posted by: CapeTom
from Cape Canaveral, FL
I just received the generator this morning. I connected it to a tank of propane, connected the battery and it started right up. I used both the remote control and the push to start button. It has a pull cord but I haven't tried that yet. It also comes with a charger to keep the battery ready to go.
Purchased dual fuel 9500, works very good, however I didn’t receive my remote. I will be using the warranty for this issue. I hope they take care of this matter, I have read other reviews and they seem to take care of it in a timely fashion.
Was happy with it but now won’t light start light nor start
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at support@wpowereq.com or 1-855-944-3571, so we can help resolve this.
Purchased this generator to have backup power during storm related power outages. I've only given it a test run under no-load so far, but it started up flawlessly and sounded fairly quiet for its size.
I live in southeast Texas, where we are no strangers to hurricanes.I looked into all of my options to maintain power when the grid goes down. This dual fuel generator (and an electrical input on my house’s breaker box) was the most cost-effective way to not lose my refrigerator and freezer, as well as be able to power simple devices and portable air conditioner units, all while my neighbors are in the dark.
Product has been easy to use, reliable, and effective. Glad I got it!
This generator cranks right up & I love dual fuel options with the remote start fob. It’s an excellent product with solid construction. Its primary use will be a household back up power supply.