Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4
Looks Good So Far
on November 14, 2022
Posted by: Brojeff
from St. Louis, MO
I bought this during the summer for the winter months. Thankfully, I have not had to use it yet. So glad I purchased the dual fuel model so I don't have to rely on just having gasoline or just propane. I will update this review once I start it.
Awesome product! Impressed with all the features especially the dual Fuel, auto start, remote start. The main purpose for purchasing the unit was for home backup when power failures occur (which happens to often). The unit started up quickly without any hesitation.
This generator has not been a reliable as far as starting up and maintaining power. Possibly just a lemon, I will update review if rectified.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 16, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Purchased this generator to prepare for hurricane season, after recommendation from neighbor. Dual Fuel capability was very important to me. Generator was relatively easy to operate. After Hurricane Ian, was VERY pleased with the purchase.
Very pleased to find several extras - including a battery, battery charging cable, remote start fob, oil, funnel and also a spark plug wrench and wrench for assembly. Speaking of assembly, it was very easy - only taking about 5-10 mins without any assistance. Once the assembly was completed, I added a little gas and it started right up. I let it run without load for a bit to break-in the motor and it ran very smoothly.