Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,603 Reviews)
Open Ratings Snapshot
Rating breakdown 25,603 reviews
5 Stars
22,002
4 Stars
3,098
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,946 out of 24,459
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
Looks Good So Far
on November 14, 2022
Posted by: Brojeff
from St. Louis, MO
I bought this during the summer for the winter months. Thankfully, I have not had to use it yet. So glad I purchased the dual fuel model so I don't have to rely on just having gasoline or just propane. I will update this review once I start it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
foncionne tres bien
on November 14, 2022
Posted by: Papy 2
from Québec , Canada
facile a opéré , assemblage minime et tres bien expliqué
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Product!
on November 14, 2022
Posted by: RG Anthony
from Lancaster, TX
Awesome product! Impressed with all the features especially the dual Fuel, auto start, remote start. The main purpose for purchasing the unit was for home backup when power failures occur (which happens to often). The unit started up quickly without any hesitation.
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Not reliable
on November 14, 2022
Posted by: Britt86
from Washington
This generator has not been a reliable as far as starting up and maintaining power. Possibly just a lemon, I will update review if rectified.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 16, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Sturdy
on November 14, 2022
Posted by: Daniel W
from Grangeville
So far so good. Product showed up quickly and in good shape. Appears sturdy and well made. Hopefully will perform as expected for many years to come!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Purchase
on November 14, 2022
Posted by: Schnay
from North Port, FL
Purchased this generator to prepare for hurricane season, after recommendation from neighbor. Dual Fuel capability was very important to me. Generator was relatively easy to operate. After Hurricane Ian, was VERY pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Fantastic generator
on November 14, 2022
Posted by: Tski
from Rapid river michigan
I just bought this and it is the best generator I have ever owned
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice extras, Easy setup and start
on November 14, 2022
Posted by: Mark_B
from Louisiana
Very pleased to find several extras - including a battery, battery charging cable, remote start fob, oil, funnel and also a spark plug wrench and wrench for assembly. Speaking of assembly, it was very easy - only taking about 5-10 mins without any assistance. Once the assembly was completed, I added a little gas and it started right up. I let it run without load for a bit to break-in the motor and it ran very smoothly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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