Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,599 Reviews)
Open Ratings Snapshot
Rating breakdown 25,599 reviews
5 Stars
21,998
4 Stars
3,098
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,941 out of 24,454
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Exactly what I want
on December 12, 2022
Posted by: Cliff 64
from Savannah TN
Very nice dual fuel generator, easy fuel selection and setup!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Disappointed with warranty procedure
on December 12, 2022
Posted by: Feno
from NH
Sent as a gift. Don't have her Amazon info. Can't register without her user name, etc.
What a joke!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent product at a great price point
on December 12, 2022
Posted by: PIanomeister
from Baltimore, MD
Our previous whole house portable generator finally died after 16 yrs. Searched extensively and this Westinghouse seemed to cover all of our needs. Delivery was very quick, set up was a snap, and it started right up. Love the remote starter. Did some quick testing with heavy power tools - no problems. Will be doing further testing this weekend but am 100% sure the unit will provide what we need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good features
on December 12, 2022
Posted by: Tim@ mccorklemachine
from Htgn wv
Seems well made, like the flexibility and easy to use
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
runs on propane
on December 12, 2022
Posted by: jarvis636
from michigan
I bought the 9500df 6 months ago finally got around to starting it. read the manual hooked up propane started on first try. ran perfect check voltages with meter. perfect very happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Just what I needed
on December 12, 2022
Posted by: Mark2012
from Asheville NC
product was just as described. Came with all the needed items to get up and running. Instructions for use were very helpful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
NICE GENERATOR
on December 12, 2022
Posted by: SCOTT 79
from lucasville
BOUGHT THE UNIT HAVEING ISUES WITH THE START SWITCH
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Piece of junk
on December 12, 2022
Posted by: Bruno 2
from Oregon
I bought this in dec 2020 it never worked right now it doesn’t produce power at all warranty is a joke paid for my own AVR after calling customer service. Still no power the motor works maybe I can put it in a lawn mower. It has all of 40 hours on it.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
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