Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,599 Reviews)
Open Ratings Snapshot
Rating breakdown 25,599 reviews
5 Stars
21,998
4 Stars
3,098
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,941 out of 24,454
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
Fast and easy assembly
on December 16, 2022
Posted by: Sr48
from Kansas City
Quick assembly and easy instructions. It fired right up on propane and was quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Value!
on December 16, 2022
Posted by: Timothy19
from Kansas
I love the dual fuel feature especially when camping when there are no hook ups. Plus its big enough to keep my freezers running if the power goes out. The price was right on target for me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome generator
on December 16, 2022
Posted by: Mike Honcho
from West Virginia
I bought this unit a while back as a back up for my home and it performed great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Wont Start
on December 16, 2022
Posted by: Tusk B
from Washington
I hate writing this because my last gen same model worked fine with no problems. Received the Gen today it will not start. Talked to tec support first person was no help. Called back after loosing the connection. This time they wrote up a ticket and said a tec will call be back at some time. I just don't know when that will be
Response from westinghouse.comBy Customer Care, December 20, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Decent Generator
on December 16, 2022
Posted by: will69
from Salt Lake, Ut
Bought the generator and it seems really pretty good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Not working on gas. Only propane
on December 16, 2022
Posted by: Laurie 53
from Choudrant,La
Got this 3 days ago and still cant get gas/fuel to keep engine running. Fires and dies
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 20, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on December 16, 2022
Posted by: KevinGerber
from WI
I bought this this morning because we had been without power for over 24 hours and needed it to run our freezer, fridge, well pump, and my computer workstation. It worked flawlessly. Setup was simple and the electric start is great.;
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Ready for storm
on December 16, 2022
Posted by: junior soto
from New York
Looks good ready for any storm, started up sounds great plugged a few items so far so good, stay tune!
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, December 20, 2022
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
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