Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,599 Reviews)
Open Ratings Snapshot
Rating breakdown 25,599 reviews
5 Stars
21,998
4 Stars
3,098
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,941 out of 24,454
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
Easy shipping and setup
on December 19, 2022
Posted by: chrisd-2
from WA
Generator shipped and was delivered on time with no issues at all, they placed it in my shop for my wife while I was out so it would not get wet. No damage anywhere on the box or inside. The setup with the quick start instructions was super easy and took about 10 min. Start up was simple as expected with the electric start and I appreciated having them ship in the box 1.1Q of oil, it's a small thing but showed thoughtfulness by the manufacturer. Also included a funnel and spark plug removal tool, again something that I've seen others omit from their packing.
Testing of the generator went with no issues and performed exactly as expected and it's ready for our next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good product works fine
on December 18, 2022
Posted by: Rubio
Started with no problem at all, remote control is a great add on.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Won't run on gas
on December 18, 2022
Posted by: charliep3
from Enid, Ok
Picked up two days ago, will not run on gas but started & ran fine on propane. Waiting to get in touch with customer service to see what I am supposed to do.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, December 20, 2022
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Has great features!
on December 18, 2022
Posted by: PapaD60
from Ottawa Lake, MI
Easy access to controls. Wheels are a plus. Upgraded to a higher voltage. Great product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome generator
on December 18, 2022
Posted by: SketchisGen
from Albion, NY
Bought a month ago. Can’t wait to use it.
Love the remote starter
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
W9500DC
on December 18, 2022
Posted by: Sayavong
from Jacksonville, FL
I bought this generator 4 months ago. Lately I have Hard time starting the generator. I did oil change and clean the gas filter it's still having issue after I used a few more times. It's not worth the money spent.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 21, 2022
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Looks heavy duty
on December 18, 2022
Posted by: MrEvil
from Ohio
Went without power last winter for 5 days...
Needed a bigger generator to run house and furnace...
This should do it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
generate me
on December 18, 2022
Posted by: apache59
from Waynesville
excellent product piece of mind for the upcoming winter months
Written by a customer while visiting westinghouse.com
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