Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Easy shipping and setup
on December 19, 2022
Posted by: chrisd-2
from WA
Generator shipped and was delivered on time with no issues at all, they placed it in my shop for my wife while I was out so it would not get wet. No damage anywhere on the box or inside. The setup with the quick start instructions was super easy and took about 10 min. Start up was simple as expected with the electric start and I appreciated having them ship in the box 1.1Q of oil, it's a small thing but showed thoughtfulness by the manufacturer. Also included a funnel and spark plug removal tool, again something that I've seen others omit from their packing. Testing of the generator went with no issues and performed exactly as expected and it's ready for our next power outage.
Picked up two days ago, will not run on gas but started & ran fine on propane. Waiting to get in touch with customer service to see what I am supposed to do.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, December 20, 2022
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly
I bought this generator 4 months ago. Lately I have Hard time starting the generator. I did oil change and clean the gas filter it's still having issue after I used a few more times. It's not worth the money spent.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 21, 2022
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly.