Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,596 Reviews)
Open Ratings Snapshot
Rating breakdown 25,596 reviews
5 Stars
21,995
4 Stars
3,098
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,940 out of 24,453
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4 out of 5
4
Nice big unit - able to power my whole house
on January 12, 2023
Posted by: BF22
from Houston, TX
I’m extremely happy that I bought this unit - have added the appropriate electrical connections and can now power my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome!
on January 12, 2023
Posted by: Big B Real
from Sacramento CA
Great Unit! Love the Duel Fuel. Remote start is great for husbands. Your wife doesnt need to bother you to turn the Gen on anymore, she can do it herself, from inside!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Positive feedback from Westinghouse
on January 12, 2023
Posted by: deltonrab
from Mass
I purchased a 9500 K Duel fuel, smart switch Generator that had damaged..The good news is we are working with Jeff at Westinghouse, so that we can resolve the problem and it truly was nice to hear from Jeff and I am sure we will flourish throughout the years to come..
Thanks again Jeff ..
Respectfully Submitted
Dennis R ..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
my review for my WGEN9500DF
on January 12, 2023
Posted by: TOM BIZ
from 15021 BURGETTSTOWN PA
I GOT THIS FOR CHRISTMAS WORKS GREAT LOTS OF POWER
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
EASE OF USE
on January 12, 2023
Posted by: G TOLLEY
GREAT PRODUCT DUEL FUEL AND ELECTRIC START ARE GREAT FEATURES
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Exceeds My Expectations
on January 12, 2023
Posted by: William456789
from Asheville, NC
Excellent product. Love the remote start. Just installed transfer switch and ran all the important stuff in the house off generator power with no problems. Easy startup and process for getting things switched over to generator. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
New generator and a problem from day 1
on January 12, 2023
Posted by: WVMountainBear
from WV
Bought a brand new Westinghouse WGen9500 and it will not start or run on gasoline. I called and I guess it’s a common problem with their new generators. They said the carburetor is probably gummed up from sitting after being tested. It says on the generator to use fuel stabilizer but they do not follow their own instructions. I asked if they use stabilizer and was told no. So I have to wait for a back ordered carburetor. Or I can return the generator for a refund or exchange. I haven’t fully tried it out to see if I would recommend to a friend so at the moment I’m going to say no. The generator will start and run on propane.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, January 13, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on January 12, 2023
Posted by: Jdtops
from Franklin, WV
Power was out a couple weeks ago and my old generator wouldn’t get it done anymore, ordered this one because it had all the features I was looking for at a great price ! Haven’t had a chance to use it yet , but I put it together and , ran it a little and got it all ready , just waiting for the power to go out again!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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