Great Unit! Love the Duel Fuel. Remote start is great for husbands. Your wife doesnt need to bother you to turn the Gen on anymore, she can do it herself, from inside!
I purchased a 9500 K Duel fuel, smart switch Generator that had damaged..The good news is we are working with Jeff at Westinghouse, so that we can resolve the problem and it truly was nice to hear from Jeff and I am sure we will flourish throughout the years to come.. Thanks again Jeff .. Respectfully Submitted Dennis R ..
Excellent product. Love the remote start. Just installed transfer switch and ran all the important stuff in the house off generator power with no problems. Easy startup and process for getting things switched over to generator. Highly recommend.
Bought a brand new Westinghouse WGen9500 and it will not start or run on gasoline. I called and I guess it’s a common problem with their new generators. They said the carburetor is probably gummed up from sitting after being tested. It says on the generator to use fuel stabilizer but they do not follow their own instructions. I asked if they use stabilizer and was told no. So I have to wait for a back ordered carburetor. Or I can return the generator for a refund or exchange. I haven’t fully tried it out to see if I would recommend to a friend so at the moment I’m going to say no. The generator will start and run on propane.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, January 13, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Power was out a couple weeks ago and my old generator wouldn’t get it done anymore, ordered this one because it had all the features I was looking for at a great price ! Haven’t had a chance to use it yet , but I put it together and , ran it a little and got it all ready , just waiting for the power to go out again!