Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
All in One
on January 24, 2023
Posted by: PPonn21
from Franklin, MA
Bought this to power my entire home during power outage. The noise level is NOT high. Sturdy built, easy to assemble, hook up and operate. I am glad that I chose to buy this.
Unfortunately, once I unboxed my generator and set it up, I could not get it to start. I am in the process of working with Westinghouse to get it serviced and running. Very unusual for a Westinghouse product. I own a previous model of the generator and it has ran flawlessly for 8 years.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, January 24, 2023
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly.
DELIVERED RIGHT ON TIME FRAME , LOOKS GOOD AS I ASSEMBLED BUT I HAVEN'T TESTED YET ,HAS EASY FEATURES AND EASY TO USE SO I AM GOING TO TEST IT THIS WEEKEND .
Bought this generator during a week long power outage during the heat of last summer. We have an old small Genny we use for lights and cycling freezers, but needed well water for this long of an outage. Found that if I turn everything else off, it will run our older 4ton AC unit! Remote start is great. All good things so far.
Received this unit today and I must say, just out of the box it was slick looking. And incredibly easy to assembly. Just tired and the front stable legs. Filled with provided oil and recommended gas and it cranked right up. Auto choke worked perfectly as did the key fob. Push button start, as well the recoil start. I couldn't be happier. My son bought this same generator not long ago and couldn't say enough about it so I figured I'd give it a try and boy was he right. Easy to move around but has that sturdy frame and presence. Wonderful machine.